Epic Systems Analyst

2 weeks ago

Tyler, Texas, United States Christus Health Full time

Job Summary:

The Application System Analyst Senior serves as a liaison between system end-users, operational leaders, and vendors to design, build, and optimize assigned applications in a timely and high-quality manner. This role requires strong analytical and problem-solving skills, with the ability to analyze business issues/requirements and workflows, and apply application knowledge to meet operational and organizational needs.

Key Responsibilities:

  • Analyze, develop, test, document, educate, implement, support, and maintain or optimize assigned applications, solutions, and business processes to meet operational and technical requirements.
  • Provide guidance and leadership on quality assurance and testing initiatives, demonstrating the ability to lead teams through complex integrated testing processes.
  • Apply advanced-level understanding of assigned clinical/business operations, processes, and workflows, discussing and identifying dependencies with project team members and stakeholders.
  • Lead and evaluate process and requirements analysis, including process mapping, gap analysis, and providing cross-application recommendations.
  • Develop strong and positive relationships with client management at all levels, being respected by the client as an expert and end-users demonstrating confidence in the individual.
  • Contribute to strategy discussions by proactively identifying options with associated pros and cons with team members, stakeholders, and leaders.
  • Adhere to organization standards for system configuration and change control.
  • Collaborate with Operational Leaders to focus on standardized best practice workflow processes and content to ensure alignment across all ministries, creating efficiencies, and ensuring optimal operational processes.
  • Coordinate code changes with appropriate vendors related to financial and business application issues.
  • Collaborate with Technical Teams to identify and infrastructure-related issues that have resulted in application issues.
  • Share industry best practices from vendors with Operational Leaders.
  • Develop new functionality for requests with little to no direction and lead multidisciplinary teams throughout projects.
  • Regularly serve as a mentor or knowledge resource to peers across the community.
  • Work in a team setting, sharing information and assisting other junior-level team members.
  • Possess detailed healthcare knowledge and systems expertise.
  • Excellent project management and communication skills, both verbal and written.
  • Associated certifications on area of focus, preferred.

Requirements:

  • Associates or Bachelor's degree preferred with a focus in healthcare, business, or information systems.
  • Ability to adjust to and implement change.
  • Problem-solving skills.
  • Multitasking skills.
  • Work as a team member.
  • Proficient in Microsoft applications, including Word, Excel, and PowerPoint.
  • Excellent customer service skills.
  • Highly effective written and verbal communication and interpersonal skills to establish working relationships that foster optimal quality teamwork and education.
  • Strong organizational skills in managing multiple priorities.
  • 5+ years within healthcare, business, or information systems.
  • Requires minimal instruction on day-to-day work and general direction on more complex tasks and projects.
  • Certified or proficient in assigned Epic module (must be obtained within 6 months of employment date).

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