Fitness Center Representative

2 weeks ago


Fairhope, Alabama, United States Planet Fitness - AL Dodich Group Full time
Job Opportunity at Planet Fitness - AL Dodich Group

We are seeking a highly motivated and customer-focused individual to join our team as a Member Services Representative.

Key Responsibilities:
  • Provide exceptional customer service to members, prospective members, and guests, ensuring a positive and welcoming atmosphere.
  • Manage front desk activities, including answering phones, checking members into the system, and facilitating membership sales.
  • Respond to member inquiries and concerns in a timely and professional manner, escalating issues to Assistant Manager or Manager as needed.
  • Maintain company policies and procedures, ensuring a clean and organized work environment.
Requirements:
  • Customer service background preferred.
  • Basic computer proficiency.
  • A passion for fitness and health.
  • Upbeat and positive attitude with a smile.
  • Punctuality and reliability are a must.
Physical Demands:
  • Continual standing and walking during shift.
  • Continual talking in person or on the phone during shift.
  • Must be able to occasionally lift up to 50 lbs.

We offer a dynamic and supportive work environment, with opportunities for growth and development. If you are a motivated and customer-focused individual, we encourage you to apply for this exciting opportunity.



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