Phlebotomist Patient Services Specialist

3 weeks ago


Fairhope, Alabama, United States Global Technical Talent Full time
Job Title: Phlebotomist Patient Services Representative

Job Summary:

We are seeking a skilled Phlebotomist Patient Services Representative to join our team in Fairhope, AL. As a crucial member of our organization, you will play a vital role in providing exceptional patient experiences and ensuring accurate blood specimen collection.

Responsibilities:
  • Draw quality blood samples from patients of all ages, following established procedures and maintaining a calm, reassuring environment.
  • Prepare specimens for lab testing, adhering to strict accuracy and quality standards.
  • Educate patients about the blood collection process, addressing any questions or concerns with professionalism and empathy.
  • Maintain a safe and organized work environment, ensuring compliance with all safety regulations.
  • Demonstrate strong communication and interpersonal skills, building trust and rapport with patients.
  • Contribute to a positive team culture, collaborating with colleagues to achieve shared goals.
Qualifications:
  • High school diploma or equivalent.
  • Medical training (medical assistant or paramedic) preferred.
  • Phlebotomy certification preferred (required in California, Nevada, and Washington).
  • Minimum 3 years of phlebotomy experience, including pediatric, geriatric, and capillary collections.
  • At least 2 years of experience in a Patient Service Center environment preferred.
  • Strong customer service skills and experience in retail or service environments.
  • Proficiency in keyboard/data entry.
  • Reliable transportation and a valid driver's license.
  • Ability to work flexible hours, including weekends, holidays, on-call shifts, and overtime.
Benefits:
  • Medical, Vision, and Dental Insurance Plans.
  • 401k Retirement Fund.

About the Company:

Global Technical Talent is a leading provider of diagnostic information services empowering healthier lives. We leverage the world's largest clinical lab database to offer insights to identify and treat diseases, promote healthy behaviors, and improve healthcare management.



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