Program Manager

2 weeks ago

Herndon, Virginia, United States Akima Full time
Job Title: Program Manager

Cloud Lake Technology, an Akima company, is a leading provider of cloud-based services and solutions. As a Program Manager, you will play a critical role in leading our team in delivering high-quality services to our government customers.

Job Summary:

We are seeking a seasoned Program Manager with extensive experience in telecommunications to lead an upcoming prime contract. In this role, you will be responsible for program planning, financial reporting, quality assurance, and strategic planning. You will also oversee the performance of the team and resources, ensuring that all requirements are met and that the contract is executed successfully.

Responsibilities:
  • Serve as the primary point of contact for contract management, implementation, and technical matters.
  • Responsible for organizational resources and management controls, including program planning, financial reporting, quality assurance, and strategic planning.
  • Provide day-to-day program management in delivering senior systems engineering and technical support in telecommunications, acquisition, planning, design, implementation, and operations of priority telecommunications services and applications.
  • Prepare complex and professional documentation concerning voice network technology trends, new services, carrier network upgrade timelines, and their impacts or enhancements to existing or future communications services.
  • Manage and write highly technical documentations to acquire services and features.
  • Review and comment on the technical feasibility, pricing, and schedule of vendor and carrier proposals.
  • Provide expertise in organizing and presenting technical briefings to senior management to support strategic program decisions.
  • Convey experience in user applications, design, deployment, and operations of wireline emergency telephone systems and mobile public safety and priority communications networks.
  • Provide program management support for Telecom Network Operations and billing processes.
  • Lead, motivate, and communicate with your delivery team to ensure exemplary program delivery and manage their utilization, timecards, expense reports, performance evaluations, and training/career development.
  • Drive continuous improvement in service and solution performance, reliability, compliance, and efficiency.
  • Support other corporate initiatives and projects as needed.
Qualifications:
  • Bachelor's Degree from an accredited university in Management, Engineering, or Communications.
  • Current Project Management Professional (PMP) certification.
  • Minimum of 8 years of experience in telecommunications, preferably IP-based, acquisition, negotiation, planning, design, implementation, and operations, with a nationwide network carrier (preferred).
  • Must possess an active DoD Secret Clearance.
  • Strong knowledge of major wireless/wireline networks, services, and pricing, and experience with network interworking and interfaces, and VoIP communications.
  • Experience with national security and emergency type communications involving network damage, network congestion, network security, and network management.
  • Experience with government emergency communications requirements with GETS/SRAS and WPS preferred.
  • Experience in gathering user requirements and translating them into contract requirements.
  • Excellent written and verbal communication skills with experience briefing senior federal officials.
  • Skills & Competences: Excellent data analysis skills, Excellent command of English (written and spoken) and presentation skills, Excellent interpersonal, organizational, and problem-solving skills, including a superior ability to work effectively at the highest levels within an interagency environment on complex issues requiring consensus-building.

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