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Patient Services Coordinator I

4 weeks ago


Waltham, Massachusetts, United States Mass General Brigham Full time
Job Summary

The Patient Service Coordinator I (PSC I) position offers a unique opportunity to work in a fast-paced Orthopaedic Ambulatory Clinic, providing exposure to the clinical, operative, and academic aspects of Orthopaedic Surgery.

This role is ideal for individuals looking to jumpstart a career in healthcare or for seasoned professionals with experience in customer service-driven industries.

Key Responsibilities
  • Front Desk Duties: Greet patients, complete check-in and check-out processes, and verify patient information.
  • Practice Operations: Assist with scanning medical records, take inventory of iPads, and update provider-specific patient wait time boards.
  • Back-up Coverage and Miscellaneous Projects: Answer phones, attend staff meetings, and provide information to patients and visitors.
Requirements
  • High School Diploma or GED required; BA/BS preferred.
  • Administrative experience in a healthcare setting preferred.
  • Epic experience strongly preferred.
Working Conditions

The qualified candidate will work primarily at a workstation within an office environment in Waltham, with occasional travel to other clinic sites.