Restaurant Server

4 weeks ago


Springfield, Illinois, United States Atrium Hospitality Full time
Restaurant Server Job Description

About the Job:

At Atrium Hospitality, we are seeking a skilled Restaurant Server to join our team. As a Restaurant Server, you will be responsible for providing exceptional dining experiences for our guests. Your primary goal will be to ensure that every guest feels welcome and valued during their visit to our restaurant.

Key Responsibilities:

• Schedule dining reservations and arrange parties or special services
• Ensure prompt and courteous service to guests
• Answer telephone calls and process phone orders
• Greet guests, escort them to tables, and provide menus, answering dining related questions, and suggest food and beverage items
• Take food and beverage orders, relay orders to kitchen, and serve food to guests
• Coordinate amenity delivery request in connection with the kitchen department
• Monitors tables in assigned section ensuring all guests are served
• Address guest complaints
• Collect and process guest payments
• Totals receipts at end of shift to verify sales and clear cash register
• Ensures tips are reported properly for tax processing
• Clear dirty table settings and prepare table for resetting
• Maintain stock and cleanliness of stations for all meal periods with necessary equipment including silverware, linen and condiments
• Inspect dining room serving stations for neatness and cleanliness
• Assist service staff as necessary to service guests in a timely manner

Requirements:

• Six (6) months of previous customer service, restaurant and/or cashier experience
• High school diploma or equivalent
• Food Safety Training certified or become certified within first 60 days of employment
• Alcohol Awareness certified or become certified within first 60 days of employment
• Previous experience with Micros operating system
• Able to lift a minimum of 50lbs
• Able to bend and squat repeatedly
• Able to walk and stand for duration of scheduled shift

Benefits:

Atrium Hospitality offers a competitive compensation package, including Daily Pay, Significant Travel Discounts on Marriott and/or Hilton properties, 401k Plans, Medical Insurance, and other property-specific benefits. We also provide opportunities for career growth and development through Internship programs, training, and over 80 hotels that offer incredible opportunities for career-driven associates.

Atrium Hospitality provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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