Upscale Restaurant Server

4 days ago

Springfield, Illinois, United States Bella Milano Full time

Bella Milano is a family-owned business that values its employees and wants them to succeed. We are currently seeking highly-energetic, take-charge individuals who want to utilize their skills while continuing to learn and grow in a thriving upscale, full-service restaurant. Our unique, fine-casual cuisine is served in a contemporary yet relaxed atmosphere with many exciting menu selections.

Key Responsibilities:

• Teamwork - Individuals that are willing to take time to help others succeed, thrive in our restaurants

• Guest Management - Professional and polite individuals will help guide our guests through their experience with Bella Milano

• Cleanliness - Ensure the front of house is clean and orderly at all times

• Growth - Individuals that put forth effort to learn and do their part to help the team succeed will grow with Bella Milano

Main Responsibilities of a Waiter/Waitress:

• Taking orders and delivering food and beverages

• Helping guests with menu recommendations

• Providing exceptional customer experience

The right person for this job should be able to multitask food and beverage orders and deliveries, but not only that. Our restaurant prides itself in providing excellent service, which is why we are looking for a waiter/waitress who will treat our guests with attentiveness, patience, and a positive attitude.

The responsibilities of a waiter/waitress in our restaurant are to greet guests, help them with menu recommendations, take and deliver orders (carry trays), and clear tables. All our waiters/waitresses are also responsible for handling cash and credit card transactions.

To help our restaurant provide a pleasurable dining experience, a good waiter/waitress should be able to ensure that our guests are fully satisfied by being friendly, courteous, accommodating, and reliable. A suitable candidate for the job should also be a problem-solver and a team player.

Responsibilities of a Waiter/Waitress:

• Greeting, seating, and escorting guests

• Providing menu recommendations and additional information

• Upselling additional products when appropriate

• Checking IDs to prevent minors from ordering alcoholic beverages

• Taking orders using software, order slips, or by memorization

• Communicating order details to the kitchen staff

• Delivering food and beverages in a timely fashion

• Delivering checks and collecting bill payments

• Cleaning and maintaining the appearance of tables and tableware

• Providing exceptional customer experience

Requirements:

• Must have prior experience as a waiter/waitress

• Must showcase teamwork and communication skills

• Must be able to handle money transactions responsibly

• Must be able to multitask and act quickly

• Must be flexible and ready to work in shifts

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