Technical Support Supervisor

1 week ago


Gwynn Oak, United States TechnoGen Inc Full time
Position Overview

Greetings,

I am Mohammad Kashif Ali, a Senior Talent Acquisition Specialist at TechnoGen Inc. We are currently seeking a skilled professional to fill the role of Help Desk Lead. This position is essential for ensuring our clients receive exceptional support and service.

Key Responsibilities
  • Oversee the daily operations of the help desk team.
  • Provide guidance and support to team members to enhance their performance.
  • Implement effective troubleshooting techniques to resolve technical issues.
  • Collaborate with other departments to improve service delivery.
Qualifications

The ideal candidate will possess a strong background in technical support and customer service, demonstrating excellent communication skills and the ability to manage a team effectively.

If you believe you meet these qualifications, we would appreciate receiving your resume for consideration.



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