Technical Support Supervisor
1 week ago
Greetings,
I am Mohammad Kashif Ali, a Senior Talent Acquisition Specialist at TechnoGen Inc. We are currently seeking a skilled professional to fill the role of Help Desk Lead. This position is essential for ensuring our clients receive exceptional support and service.
Key Responsibilities- Oversee the daily operations of the help desk team.
- Provide guidance and support to team members to enhance their performance.
- Implement effective troubleshooting techniques to resolve technical issues.
- Collaborate with other departments to improve service delivery.
The ideal candidate will possess a strong background in technical support and customer service, demonstrating excellent communication skills and the ability to manage a team effectively.
If you believe you meet these qualifications, we would appreciate receiving your resume for consideration.
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Technical Support Supervisor
2 weeks ago
Gwynn Oak, United States TechnoGen Inc Full timePosition OverviewGreetings,I am Mohammad Kashif Ali, a Senior Talent Acquisition Specialist at TechnoGen Inc. We are in search of a skilled professional to fulfill the role of Help Desk Lead. This position involves overseeing the technical support team and ensuring the delivery of exceptional customer service.Key Responsibilities:Manage and mentor the help...
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Technical Support Supervisor
1 week ago
Gwynn Oak, United States TechnoGen Inc Full timePosition OverviewGreetings,I am Mohammad Kashif Ali, a Senior Talent Acquisition Specialist at TechnoGen Inc. We are currently seeking a skilled professional to fill the role of Help Desk Lead. This position is crucial for ensuring our clients receive exceptional support and service.Key Responsibilities:Oversee the daily operations of the help desk team,...
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CCaaS Technical Support Specialist
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CCaaS Technical Support Specialist
2 weeks ago
Gwynn Oak, United States BG Staffing - BG Multifamily Full timeKey Required Skills: Proven experience in delivering IT Help Desk support and resolving technical challenges. Familiarity with IT Service Management tools for ticket creation, updates, and reporting.Position Overview: Deliver Tier 2 support for the CCaaS (AWS Connect) application, addressing escalated issues from the Tier 1 support team. Step in as Tier 1...
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CCaaS Technical Support Specialist
2 weeks ago
Gwynn Oak, United States BG Staffing - BG Multifamily Full timeKey Skills Required:Experience in delivering IT Help Desk support and assisting in the resolution of technical challenges. Familiarity with IT Service Management tools for ticket creation, updates, and reporting is essential.Position Overview:Deliver Tier 2 support for the CCaaS (AWS Connect) application as escalated by the Tier 1 support team.Act as a Tier...
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CCaaS Technical Support Specialist
2 weeks ago
Gwynn Oak, United States BG Staffing - BG Multifamily Full timeKey Skills Required:Experience in delivering IT Help Desk support and assisting in troubleshooting technical challenges. Proficiency in utilizing an IT Service Management tool for ticket creation, updates, and reporting.Position Overview:Deliver Tier 2 support for the CCaaS (AWS Connect) application escalated from the Tier 1 support team.Act as a Tier 1...
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IT Support Specialist
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IT Support Specialist
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Oak Brook, United States TreeHouse Foods Full timeAbout Us: TreeHouse Foods (NYSE: THS) is a leading manufacturer of private label packaged foods and beverages, operating a network of production facilities across the United States and Canada. At TreeHouse Foods, our commitment to excellence extends beyond our products and revolves around our people. We are investing in talent and creating a...
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