Automotive Sales Professional

3 weeks ago


Oakland, California, United States Mercedes-Benz of Oakland Full time
Job Summary

The Automotive Internet Sales Associate is a key member of our sales team, responsible for providing exceptional customer service and sales support to our clients. This role requires a strong understanding of our products and services, as well as excellent communication and interpersonal skills.

Key Responsibilities
  • Customer Interaction: Respond to customer inquiries, provide product information, and facilitate test drives.
  • Sales Support: Assist customers with vehicle selection, promote model options and features, and provide information on value-add products and services.
  • Product Knowledge: Continuously learn about product updates, features, accessories, and inventory to provide expert advice to customers.
  • Delivery and Follow-up: Ensure smooth delivery of vehicles, provide clear explanations of vehicle operation, warranty, and servicing requirements, and maintain accurate sales documentation.
  • Customer Satisfaction: Maintain high CSI (Customer Satisfaction Index) and encourage repeat and referral business through effective communication and follow-up.
Requirements
  • Experience: 2-3 years of sales experience, preferably in the automotive industry.
  • Skills: Excellent customer service and communication skills, ability to work in a fast-paced environment, and strong product knowledge.
  • Education: High school diploma or equivalent required.
Benefits
  • Competitive Pay: Highly competitive pay based on skills and experience.
  • Benefits Package: Group health plan, voluntary insurance, employer assistance program, flexible spending account plan, paid holidays, paid time off, and 401K retirement plan.

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.



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