Hotel Registration Specialist
2 days ago
We are looking for a highly skilled and experienced Front Desk Team Member to join our team at Absolute Hospitality Group. As a Front Desk Team Member, you will be responsible for managing guest registrations, reservations, and revenue collections.
About the RoleThe successful candidate will be responsible for:
- Managing Guest Reservations: Make and confirm reservations, and ensure that all necessary information is collected.
- Providing Sales and Customer Service Functions: Provide sales and customer service functions related to guest registration, reservations, and revenue collections.
- Managing Revenue Collections: Collect payments from departing guests, and reconcile any discrepancies.
The successful candidate will be responsible for:
- Registering Guests: Register guests, assign rooms, and issue room keys.
- Providing Exceptional Customer Service: Ensure that all hotel guests receive a secure place to stay with friendly, attentive service.
- Maintaining a Clean and Organized Work Area: Clean and maintain organized work area, stock printers and restock guest supplies as needed.
To be successful in this role, you will need:
- A high school diploma or GED preferred.
- Six months to one year related experience preferred.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced, high-energy environment.
- Basic knowledge of hotel operations or ability to learn quickly.
$45,000 - $60,000 per annum, depending on experience.
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