Hotel Registration Specialist

2 days ago


San Antonio, Texas, United States Absolute Hospitality Group Full time
Join Our Team

We are looking for a highly skilled and experienced Front Desk Team Member to join our team at Absolute Hospitality Group. As a Front Desk Team Member, you will be responsible for managing guest registrations, reservations, and revenue collections.

About the Role

The successful candidate will be responsible for:

  • Managing Guest Reservations: Make and confirm reservations, and ensure that all necessary information is collected.
  • Providing Sales and Customer Service Functions: Provide sales and customer service functions related to guest registration, reservations, and revenue collections.
  • Managing Revenue Collections: Collect payments from departing guests, and reconcile any discrepancies.
Key Responsibilities

The successful candidate will be responsible for:

  • Registering Guests: Register guests, assign rooms, and issue room keys.
  • Providing Exceptional Customer Service: Ensure that all hotel guests receive a secure place to stay with friendly, attentive service.
  • Maintaining a Clean and Organized Work Area: Clean and maintain organized work area, stock printers and restock guest supplies as needed.
Requirements

To be successful in this role, you will need:

  • A high school diploma or GED preferred.
  • Six months to one year related experience preferred.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced, high-energy environment.
  • Basic knowledge of hotel operations or ability to learn quickly.
Estimated Salary Range:

$45,000 - $60,000 per annum, depending on experience.



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