Enterprise Customer Advocate

2 weeks ago


St Petersburg, United States Sign-IN Solutions INC Full time
Position Overview:
We are seeking a dedicated Customer Success Manager to join our team at Sign In Solutions.

In this role, you will leverage your expertise in enterprise customer relationship management to deliver impactful solutions that drive account success, ensuring strong adoption, renewal, and upsell opportunities.

Work Environment:
This is a hybrid position requiring in-office presence three times a week.
About Sign In Solutions:
Sign In Solutions is a pioneering partner in workplace enablement, going beyond conventional visitor management by integrating comprehensive software and real-time analytics. Our mission is to help organizations mitigate risks, enhance experiences, and empower their workforce.
Company Culture:
At Sign In Solutions, our culture is a reflection of our core values, which guide our daily actions:
  • Customer First
  • Respect & Dignity
  • Accountability & Empowerment
  • Honesty & Positivity
  • Commitment to Success
  • Community Engagement
Key Responsibilities:
- Drive key milestones and outcomes as per customer alignment and program framework.
- Execute defined account processes consistently within the program scope.
- Identify and document gaps affecting customer experience, recommending solutions.
- Guide customers through the build and testing phases of their use cases.
- Ensure a superior onboarding experience by setting and meeting clear expectations.
- Proactively mitigate risks to ensure timely project execution.
- Manage multiple projects while maintaining up-to-date documentation and status reports.
- Collaborate with cross-functional teams to complete customer projects and initiatives.
- Interface with senior executives, providing product and use case recommendations.
- Stay informed on product features and partner technologies through ongoing training and meetings.
- Contribute to team growth by sharing insights and suggesting improvements to enhance customer experience.
Recruitment Process:
Our recruitment process includes:
  • Initial phone interview with our People & Culture team
  • Meetings with the hiring manager and team members
  • Demonstration presentation and interview
  • Culture fit discussion with team members

We are committed to diversity and equal opportunity in our hiring practices, ensuring a welcoming environment for all candidates.



  • St Louis, Missouri, United States Enterprise Mobility Inc Full time

    Job SummaryEnterprise Mobility Inc is seeking a highly skilled Claims Support Specialist to join our team. As a Claims Support Specialist, you will serve as the primary point of contact for our clients and groups, handling the entire lifecycle of an auto damage claim from first notice of loss through resolution.Key ResponsibilitiesAct as the main point of...

  • Enterprise Architect

    4 weeks ago


    St Petersburg, United States Kobie Marketing Full time

    Why you will love working for a National Top WorkplaceWe are a global leader in loyalty marketing. We work with some of the most well-known brands in the world to deliver market-leading, end-to-end loyalty solutions to enable customer experiences. With a strategy-led, technology-enabled approach, we are consistently named an industry leader by Forrester....

  • Enterprise Architect

    4 weeks ago


    St Petersburg, United States Kobie Marketing Full time

    Why you will love working for a National Top Workplace We are a global leader in loyalty marketing.   We work with some of the most well-known brands in the world to deliver market-leading, end-to-end loyalty solutions to enable customer experiences. With a strategy-led, technology-enabled approach, we are consistently named an industry leader by...

  • Enterprise Architect

    2 weeks ago


    St Petersburg, United States Kobie Full time

    Why you will love working for a National Top WorkplaceWe are a global leader in loyalty marketing. We work with some of the most well-known brands in the world to deliver market-leading, end-to-end loyalty solutions to enable customer experiences. With a strategy-led, technology-enabled approach, we are consistently named an industry leader by Forrester....


  • St Louis, Missouri, United States Enterprise Holdings Full time

    About UsEnterprise Holdings is a global leader in the car rental industry, operating the Enterprise Rent-A-Car, National Car Rental, and Alamo Rent A Car brands. We are a company that values innovation, technology, and customer satisfaction.Job SummaryWe are seeking a highly skilled Lead Software Engineer - Azure to join our Cloud Data Engineering/Revenue...


  • St. Louis, United States Enterprise Holdings Full time

    Overview is a leading provider of mobility solutions, owning and operating the , and brands through its integrated global network of . Enterprise Mobility and its affiliates offer extensive car rental, carsharing, truck rental, fleet management, retail car sales, as well as travel management and other transportation services, to make travel easier...

  • Customer Advocate

    3 hours ago


    St Cloud, United States Jobs for Humanity Full time

    Company DescriptionJobs for Humanity is collaborating with Safelite to build an inclusive and just employment ecosystem. We support individuals coming from all walks of life. Company Name: SafeliteJob DescriptionDoes this position interest you? You should apply - even if you don't match every single requirement! We're known as an auto glass company. That's...


  • St Paul, United States Zenith American Full time

    Title: Customer Care Advocate I Department: Customer Care Union: OPEIU 12 Grade: 25 FLSA: Non-exempt Hours per week: 40 Date Posted: 09/10/2024 Position Summary The Customer Care Advocate provides customer service to participants, beneficiaries, union locals, and providers regarding eligibility, benefits, and claims status. "Has minimum necessary access...


  • St Louis, Missouri, United States Enterprise Holdings Full time

    About This OpportunityEnterprise Holdings is seeking highly motivated and detail-oriented students to join our Product Management Internship program. This internship provides a unique opportunity to gain valuable work experience in a fast-paced and challenging environment.As a Product Management Intern, you will be exposed to all aspects of the product...


  • St Louis, United States Carvana Full time

    We're looking for Customer Advocates with at least 2 years of customer-facing experience to build an exciting career at Carvana - the fastest-growing used automotive retailer in U.S. history and one of the four fastest companies to make the Fortune 500! Whether it's delivering happiness to customers on the driveway or getting involved in the local community,...


  • St Albans, United States Carvana Full time

    We're looking for Customer Advocates with at least 2 years of customer-facing experience to build an exciting career at Carvana - the fastest-growing used automotive retailer in U.S. history and one of the four fastest companies to make the Fortune 500! Whether it's delivering happiness to customers on the driveway or getting involved in the local community,...


  • St Louis, United States Enterprise Holdings Full time

    Overview Enterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work. Enterprise Mobility is the largest and fastest growing privately owned automotive rental and leasing company in North America and we are hiring now! We are working towardour shared...


  • St Louis, United States Square Full time

    Job Description We started with a simple idea—that everyone should be able to accept credit and debit cards—and we've been rethinking buying and selling ever since. As a Customer Success advocate you will be the liaison and voice of Square who is not only able to reactively address technical inquiries and offer resolutions but is able to proactively...


  • St Paul, United States Enterprise Holdings Full time

    Overview: Enterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work. Enterprise Mobility is the largest and fastest growing privately owned automotive rental and leasing company in North America and we are hiring now! We are working towards our shared...


  • St Louis, United States Enterprise Holdings Full time

    Overview: Enterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work. Enterprise Mobility is the largest and fastest growing privately owned automotive rental and leasing company in North America and we are hiring now! We are working toward our shared...


  • St Paul, United States Enterprise Holdings Full time

    Overview: Enterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work. Enterprise Mobility is the largest and fastest growing privately owned automotive rental and leasing company in North America and we are hiring now! We are working toward our shared...


  • St Louis, Missouri, United States Exela Enterprise Solutions Full time

    Customer Service RepresentativeWe are seeking a highly skilled Customer Service Representative to join our team at Exela Enterprise Solutions. As a key member of our team, you will be responsible for delivering exceptional customer experiences and ensuring their needs are met and exceeded.Key Responsibilities:Process and manage customer inquiries and...


  • St Paul, United States Enterprise Holdings Full time

    Overview: Enterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work. Enterprise Mobility is the largest and fastest growing privately owned automotive rental and leasing company in North America and we are hiring now! We are working toward our shared...


  • St Petersburg, United States SA Technologies Inc Full time

    All SA Technologies requirements are Direct Client Requirements from IT Hiring Managers. We guarantee you the best rate for your skills and performance. Job Description SA Technologies Inc. (www.satincorp.com) is a market leader and one of the fastest growing IT consulting firms with operations in US, Canada, Mexico & India. SAT is an Oracle Gold Partner,...


  • St Louis, Missouri, United States Enterprise Mobility Inc Full time

    Job DescriptionOverviewEnterprise Mobility Inc is seeking a highly skilled Accountant to join our team in support of our vision to be the world's best and most trusted mobility company. As an Accountant, you will play a critical role in analyzing and responding to financial statement inquiries from assigned operating groups, generating reports, and creating...