Vacation Experience Coordinator

1 week ago


Wisconsin Dells, Wisconsin, United States Bluegreen Vacations Full time
{"title": "Welcome Center Representative", "description": "Deliver Exceptional Guest Experiences

As a Welcome Center Representative at Bluegreen Vacations, you will play a vital role in ensuring our guests and owners have a memorable and enjoyable vacation experience. Your exceptional customer service skills and ability to multitask will make you a valuable asset to our team.

Key Responsibilities:
  • Provide warm and welcoming greetings to owners and guests, setting the tone for a fantastic vacation experience.
  • Coordinate update presentations and facilitate interactions with our service representatives, ensuring seamless communication.
  • Manage tour bookings, hotel reservations, and inventory reconciliation with precision and attention to detail.
  • Assist the in-house marketing team with owner callbacks and inquiries, providing timely and accurate information.
  • Address special needs and questions from owners and guests, offering local insights and information to enhance their stay.
  • Provide guests with essential details, including local maps and information about the area, to help them make the most of their vacation.
  • Handle the sale of golf/ski vouchers and inventory gifting, driving revenue and enhancing the guest experience.
Requirements:
  • Previous experience in customer service or hospitality is preferred, but not required.
  • Strong communication and interpersonal skills are essential for success in this role.
  • Ability to multitask and thrive in a fast-paced environment is crucial.
  • Proficiency in computer systems for reservations and inventory management is necessary.
  • A passion for delivering exceptional experiences to guests and owners is a must.
Why Join Us:
  • Be part of a dynamic team dedicated to creating lasting vacation memories for families.
  • Opportunities for career growth and advancement within Bluegreen Vacations.
  • Engaging work environment promoting employee satisfaction and growth.
  • Competitive compensation and benefits package.

If you're enthusiastic about working in the hospitality industry and providing unparalleled service, we'd love to hear from you. Join us in shaping incredible vacation experiences for our guests and owners.

", "lang_code": "en"}

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