Patient Advocate

3 weeks ago


Peoria, Illinois, United States Bump Health Full time
Job Opportunity

Bump Health is seeking a highly motivated and detail-oriented Patient Advocate to join our Insurance Verification Team. As a key member of our team, you will play a crucial role in ensuring our customers receive the benefits they deserve.

Responsibilities:

  • Verify patient benefits and ensure accurate data entry in our Brightree system
  • Provide exceptional customer care through email and SMS communication
  • Answer inbound customer calls and respond to inquiries
  • Assist with filing duties and other tasks in various computer systems
  • Collaborate with management to develop and implement processes that drive growth and improvement

Requirements:

  • Knowledge of medical insurance verification and reimbursement policies
  • Strong communication and problem-solving skills
  • Experience with technology, including Excel and reporting
  • Ability to multitask and manage daily, weekly, and monthly reporting
  • Excellent decision-making abilities and a customer-centric approach

What We Offer:

  • Competitive compensation package
  • Health insurance and employee stock option plan
  • Progressive vacation policy and family-friendly atmosphere
  • Opportunities for professional growth and development

Bump Health is a dynamic and growing company that values its employees and customers. If you are a motivated and detail-oriented individual who is passionate about delivering exceptional customer care, we encourage you to apply for this exciting opportunity.


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