Behavioral Health Care Specialist

2 weeks ago


Syracuse, New York, United States UnitedHealth Group Full time
Job Summary

UnitedHealth Group is seeking a skilled Behavioral Health Care Advocate to join our team. As a key member of our team, you will play a critical role in improving health outcomes for our members by connecting them with the care, resources, and support they need to thrive.

Key Responsibilities
  • Identify and provide community service linkage to support members' treatment goals
  • Assist members with aftercare appointments and provide subsequent follow-up as needed
  • Work with members to identify gaps in care or obstacles to care and develop solutions to address these challenges
  • Review IP Census daily to identify members who are re-admitted within the last 12 months and develop a plan to support their aftercare needs
  • Collaborate with treatment teams to develop successful aftercare plans and manage follow-up with high-risk members
  • Establish relationships with community providers and facilities to foster good rapport and identify new programs to support members
Requirements
  • Master's degree in a Behavioral Health-related field or equivalent experience
  • Active, unrestricted, independent license in the State of New York (LMHC, LMFT, LCSW, LP, or RN with 10+ years of Behavioral Health experience)
  • 2+ years of experience in a related mental health environment
  • Proficient computer skills and good working knowledge of Excel spreadsheets
  • Access to secure, high-speed internet and a dedicated workspace at home
  • Reliable transportation to travel to meet with members within an assigned territory
Preferred Qualifications
  • Medical/Behavioral setting experience (hospital, managed care organization, or joint medical/behavioral outpatient practice)
  • Dual diagnosis experience with mental health and substance abuse
  • Case Management experience
  • Field-based experience
  • Experience working with low-income populations
  • Experience working with the aged, blind, or disabled
  • Experience working in community health
About UnitedHealth Group

UnitedHealth Group is a global organization that delivers care, aided by technology to help millions of people live healthier lives. We believe everyone deserves the opportunity to live their healthiest life, regardless of their background or circumstances. Our mission is to help people live healthier lives and make the health system work better for everyone.

We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes. We are an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.



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