Healthcare Operations Manager

7 days ago


Tampa, Florida, United States AdventHealth Full time
About the Role

As a Care Management Manager at AdventHealth, you will play a critical role in ensuring the highest quality patient care and outcomes. This position is responsible for overseeing the daily operations of the Care Management department, including coordination of care, regulatory compliance, and staff supervision.

Key Responsibilities
  • Coordinate care for patients across the continuum, ensuring seamless transitions and optimal outcomes.
  • Develop and implement strategies to improve patient satisfaction, reduce readmissions, and enhance the overall patient experience.
  • Supervise and mentor a team of care management professionals, providing guidance and support to ensure exceptional patient care.
  • Collaborate with interdisciplinary teams to develop and implement care plans that meet the unique needs of each patient.
  • Ensure compliance with regulatory requirements, including CMS Conditions of Participation and state-specific regulations.
Requirements
  • Registered Nurse (BSN) or Social Worker (BSW) with a Master's degree in a related field.
  • At least 3 years of experience in direct care management or utilization management in an acute care setting.
  • State-specific RN license (if applicable).
About AdventHealth

AdventHealth is a faith-based healthcare system committed to extending the healing ministry of Christ. We are dedicated to providing high-quality, patient-centered care that meets the unique needs of each individual.



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