Branch Office Operations Manager
2 weeks ago
Job Summary:
The Branch Office Operations Manager is a key role that works closely with the Branch Manager to ensure the smooth operation of the branch. This position is responsible for coordinating the work activities of the branch support staff, implementing and ensuring compliance with all Human Capital policies, and serving as a liaison between Human Capital and the branches.
Key Responsibilities:
- Coordinate the work activities of the branch support staff to contribute to efficient and effective branch operations.
- Implement and ensure compliance with all Human Capital policies.
- Serve as a liaison between Human Capital and the branches.
- Participate in the hiring and management of all branch office support staff.
- Monitor and approve payroll time entries.
- Oversee the cashiering functions in the branch to ensure compliance with Company policies and procedures.
- Work with the Branch Manager and Transition Team to coordinate the transition of new Financial Professionals.
- Assist in the opening of new Registered Branch Offices.
- Oversee the processing of all cancel & rebills, trade corrections, and any other errors.
- Serve as the primary point of contact to assist in the resolution of Operations issues.
Requirements:
- Applicable industry exams: FINRA SIE, Series 7, 66 (or 63/65), and 9/10 (or 24/4/53).
- Prior managerial experience.
- Seasoned experience in the securities industry, knowledge of industry rules and regulations.
- Thorough knowledge of, and adherence to, Company policies and procedures.
- General knowledge of accounting principles.
- Strong organizational skills and attention to detail.
- Solid technology skills, including familiarity with Microsoft tools (Word, Excel, Outlook, Teams, CRM).
- Excellent communication skills, both oral and written.
- Maintain client confidentiality.
- Ability to maintain regular, predictable attendance.
What We Offer:
- Competitive salary.
- Excellent benefits and perks, including medical, dental, and vision insurance.
- Company 401(k) and ESOP contribution.
- Generous sick, vacation, and maternity/parental leave.
- Professional Development Opportunities.
- Tuition Reimbursement ($15,000 lifetime cap).
- Discounted personal insurance.
- Charitable gift-matching program.
About Us:
D.A. Davidson is an employee-owned company with a strong commitment to business ethics and integrity. We value diversity and are an equal opportunity employer. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.
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