Retail Customer Service Representative
4 weeks ago
As a Retail Customer Service Associate at Sam's Club, you will play a vital role in ensuring our members have an exceptional shopping experience. You will be responsible for providing top-notch customer service, operating front-end equipment, and maintaining a clean and organized store environment.
Key Responsibilities:
- Provide exceptional customer service to members, answering their questions and resolving any issues they may have.
- Operate front-end equipment, including cash registers and mobile retail applications.
- Maintain a clean and organized store environment, including sweeping and zoning the area.
- Process member purchases, assist with payments, and provide guidance on member self-service technology.
- Collaborate with colleagues to achieve sales goals and provide a positive shopping experience for members.
Requirements:
- Customer service experience, preferably in a retail environment.
- Ability to work in a fast-paced environment and multitask.
- Basic math skills and accuracy with handling cash and operating a cash register.
- Ability to stand for long periods and move around the store as needed.
What We Offer:
- Competitive hourly wage and performance-based bonus awards.
- Opportunities for career growth and advancement within the company.
- A comprehensive benefits package, including health, financial, and paid time off benefits.
About Sam's Club:
- We are a membership-based warehouse club that offers a wide range of products and services to our members.
- We are committed to providing exceptional customer service and creating a positive shopping experience for our members.
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