Member Service Representative
4 weeks ago
Job Summary: We are seeking a highly motivated and customer-focused individual to join our team as a Member Service Representative. In this role, you will be responsible for providing exceptional service to our members, ensuring a positive shopping experience, and maintaining a clean and organized store environment.
Key Responsibilities:
- Provide exceptional customer service to members, answering questions and resolving issues in a timely and professional manner.
- Ensure a clean and organized store environment, including sweeping and maintaining the parking lot.
- Assist members with their purchases, including loading and unloading items from their vehicles.
- Process member transactions, including operating a cash register and handling payments.
- Work collaboratively with other team members to achieve sales and customer service goals.
Requirements:
- High school diploma or equivalent required.
- Previous retail or customer service experience preferred.
- Ability to work in a fast-paced environment and provide excellent customer service.
- Ability to lift up to 25 pounds and stand for long periods of time.
What We Offer:
- Competitive hourly wage and performance-based bonus awards.
- Opportunities for career advancement and professional growth.
- A comprehensive benefits package, including medical, vision, and dental coverage.
- Paid time off and holidays.
About Sam's Club:
Sam's Club is a membership-based warehouse club that offers a wide selection of products and services to our members. We are committed to providing exceptional customer service and creating a positive shopping experience for our members.
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