Member Service Representative

4 weeks ago


Waldorf, Maryland, United States Sam's Club Full time

Job Summary: We are seeking a highly motivated and customer-focused individual to join our team as a Member Service Representative. In this role, you will be responsible for providing exceptional service to our members, ensuring a positive shopping experience, and maintaining a clean and organized store environment.

Key Responsibilities:

  • Provide exceptional customer service to members, answering questions and resolving issues in a timely and professional manner.
  • Ensure a clean and organized store environment, including sweeping and maintaining the parking lot.
  • Assist members with their purchases, including loading and unloading items from their vehicles.
  • Process member transactions, including operating a cash register and handling payments.
  • Work collaboratively with other team members to achieve sales and customer service goals.

Requirements:

  • High school diploma or equivalent required.
  • Previous retail or customer service experience preferred.
  • Ability to work in a fast-paced environment and provide excellent customer service.
  • Ability to lift up to 25 pounds and stand for long periods of time.

What We Offer:

  • Competitive hourly wage and performance-based bonus awards.
  • Opportunities for career advancement and professional growth.
  • A comprehensive benefits package, including medical, vision, and dental coverage.
  • Paid time off and holidays.

About Sam's Club:

Sam's Club is a membership-based warehouse club that offers a wide selection of products and services to our members. We are committed to providing exceptional customer service and creating a positive shopping experience for our members.



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