Senior Associate, Bank Loan Servicing

4 days ago

Quincy, Massachusetts, United States State Street Corporation Full time
About the Role

We are seeking a highly skilled Senior Associate to join our Bank Loan Servicing team. As a key member of our team, you will be responsible for monitoring and processing custody related events to the fund's records accurately and timely. Your attention to detail and ability to work under pressure will be essential in ensuring the smooth operation of our services.

Key Responsibilities
  • Monitor and process custody related events to the fund's records accurately and timely
  • Ensure prompt follow up on exception situations and facilitate timely problem resolution to mitigate risk to the corporation and deliver excellent service to clients
  • Perform daily maintenance and record keeping for Syndicated Bank Loans held in various Mutual Fund and other Structured portfolios for various SSC clients
  • Process new trades and trade settlements on accounting records
  • Daily reconciliation of cash balances
  • Produce daily roll-forward proof of portfolio holdings and accrual information
  • Prepare standard and ad hoc reporting for both internal and external customers
  • Respond to customer queries on a daily basis
  • Daily processing of bank loan notices as received from agent banks
  • Interact with the Investment Manager on their assigned portfolios, performing ad hoc requests and providing daily reporting per client specific guidelines
  • Research and track resolution exceptions and issues
  • Receive and resolve inquiries in a timely and accurate manner and communicate effectively with clients when necessary
  • Define and ensure successful completion of ad-hoc requests
  • Escalate unresolved issues to management as required
  • Perform daily or weekly reporting functions for the team's activities
  • Ensure adherence to Standard Operating Procedures
  • Keep up to date on broader internal/external business issues; apply knowledge across the team
  • Assist management in the implementation of new policies and procedures, participate in projects
About State Street

State Street is one of the largest custodian banks, asset managers and asset intelligence companies in the world. From technology to product innovation, we're making our mark on the financial services industry. For more than two centuries, we've been helping our clients safeguard and steward the investments of millions of people. We provide investment servicing, data & analytics, investment research & trading and investment management to institutional clients.

What We Offer

We make all efforts to create a great work environment. Our benefits packages are competitive and comprehensive. Details vary by location, but you may expect generous medical care, insurance and savings plans, among other perks. You'll have access to flexible Work Programs to help you match your needs. And our wealth of development programs and educational support will help you reach your full potential.

Inclusion, Diversity and Social Responsibility

We truly believe our employees' diverse backgrounds, experiences and perspectives are a powerful contributor to creating an inclusive environment where everyone can thrive and reach their maximum potential while adding value to both our organization and our clients. We warmly welcome candidates of diverse origin, background, ability, age, sexual orientation, gender identity and personality. Another fundamental value at State Street is active engagement with our communities around the world, both as a partner and a leader. You will have tools to help balance your professional and personal life, paid volunteer days, matching gift programs and access to employee networks that help you stay connected to what matters to you.

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