Hotel Cleaning Services Director

4 days ago


Hillsboro, United States Aimbridge Hospitality Full time
Key Performance Indicators (KPIs)

The following KPIs will be used to measure the success of the Residence Inn Housekeeping Manager:

  • Guest satisfaction ratings.
  • Ratings on cleanliness and maintenance.
  • Employee engagement and retention.
  • Efficiency and productivity metrics.
What You'll Do
  • Ensure all areas of the hotel are clean and well-maintained, meeting Aimbridge Hospitality standards.
  • Develop and implement processes to improve guest satisfaction, employee engagement, and operational efficiency.
  • Maintain accurate records and reports to track performance and identify areas for improvement.
  • Collaborate with other departments to achieve common goals and objectives.
Requirements
  • Bachelor's degree in Hotel Management or related field.
  • At least 7 years of experience in hotel housekeeping management.
  • Excellent communication, leadership, and problem-solving skills.
  • Able to work effectively in a fast-paced environment with multiple priorities.


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