Hotel Reception and Concierge Specialist
3 days ago
Job Description
">We are seeking a friendly and efficient Front Desk Agent to join our team at the Residence Inn Portland Hillsboro. As a key member of our front office staff, you will be responsible for delivering exceptional guest services, handling front desk operations, and ensuring seamless guest experiences.
">Primary Responsibilities
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- Register guests, manage reservations, and handle hotel operator duties efficiently">
- Provide personalized service to all guests, ensuring maximum room revenue and occupancy">
- Maintain accurate records, process transactions, and resolve issues promptly">
- Collaborate with fellow associates to achieve team goals and maintain a positive work environment">
Requirements and Qualifications
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- High School diploma or equivalent required; college coursework in a related field is beneficial">
- Prior experience in hospitality or a related field is preferred">
- Excellent communication and problem-solving skills, with a focus on delivering exceptional customer service">
- Ability to multitask, be detail-oriented, and work well under pressure">
- Basic knowledge of Microsoft Office and ability to learn property management systems quickly">
Compensation and Benefits
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- Salary: $ $45,000 - $60,000 per year, depending on experience">
- Comprehensive benefits package, including medical, dental, and vision coverage">
- Paid time off and employee assistance program">
- 401(k) retirement plan with company match">
About Our Hotel
">The Residence Inn Portland Hillsboro is a 12-mile drive from downtown Portland and a 5-mile drive from the Hillsboro Airport. Our hotel offers spacious suites with fully-equipped kitchens, an outdoor pool, fitness center, and complimentary breakfast buffet.
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