Financial Clearance Operations Manager
4 weeks ago
Serving the community since 1961, WakeMed Health & Hospitals is a leading provider of health services in Wake County. Our mission is to improve the health and well-being of our community by providing outstanding and compassionate care.
Job Summary:
The Team Leader Financial Clearance plays a critical role in the day-to-day operations of the Insurance Verification unit. Reporting to the Financial Clearance Supervisor, this individual is responsible for ensuring the smooth execution of preregistration verification, eligibility and benefits verification, pre-certification/authorization, and pre-service collections.
Key Responsibilities:
\u2022 Participate in interviews for potential staff
\u2022 Schedule staff to ensure adequate coverage
\u2022 Complete quality reviews to ensure high standards are met
\u2022 Assist with staff education and development
\u2022 Support staff coaching and development
\u2\u2022 Monitor unit activities to ensure performance standards are achieved
\u2022 Collaborate with other units within Patient Access and Patient Financial Services
Requirements:
\u2022 2 years of experience in patient registration
\u2022 1 year of customer service experience
\u2022 4 years of patient registration experience preferred
\u2022 High School Diploma or Equivalent
\u2022 Associate's Degree in Business Administration or related field preferred
\u2022 No licensure or certification requirements
Work Schedule:
\u2022 Monday-Friday, 8:00am-5:30pm
\u2022 No weekend requirements
\u2022 No call requirements
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