Transition Assistance Advisor I

2 days ago

Nashville, Tennessee, United States GAP Solutions, Inc. (GAPSI) Full time
Job Title: Transition Assistance Advisor I

GAP Solutions, Inc. (GAPSI) is seeking a highly skilled Transition Assistance Advisor I to join our team. As a Transition Assistance Advisor I, you will play a critical role in assisting eligible members of the Reserve Components, their families, and Veterans in accessing benefits and healthcare furnished under the laws administered by the Secretary of Defense and the Secretary of Veterans Affairs.

Key Responsibilities:
  • Provide information, coordination, and assistance to transitioning service members in accessing Reserve Component benefits, including Employment Assistance, Health and Life Insurance, Financial Assistance, Disabled Veterans Benefits, Legal Assistance, Relocation Assistance, Physical/Mental Health VA assistance, Education and Training Assistance, and State benefits.
  • Perform outreach services, including social media and outreach marketing methods, to provide information and assistance to eligible Reserve Component Members and their family members and Veterans in understanding and obtaining benefits and services through Veterans Affairs and the military health system.
  • Coordinate with appropriate Veterans Affairs, TRICARE, Veteran Service Organizations, and other resources to provide required information and assistance.
  • Participate in the mobilization and demobilization process to brief/advise eligible Reserve Component Members and their family members and Veterans on transition and information resources.
  • Research and resolve issues associated with transition when Reserve Component member and/or their family members encounter problems.
  • Coordinate with Veterans Affairs centers to assist law enforcement, court systems, state mental health authorities, and fire departments with awareness concerning Reserve Component service members and Veterans that may need crisis intervention.
  • Provide information to, as applicable, Reserve Component leadership and coordinate with Family Support Specialists, Employer Support Groups, regarding entitlements available through Department of Veterans Affairs and other Veterans entitlement and benefit programs.
Requirements:
  • Associate degree from an accredited college or university in social services, human resources, or a related field.
  • Or three years of equivalent experience in related fields such as Veteran's administration, social services, employment services, and human resources.
  • Must have working knowledge of military protocols.
  • Prior experience and knowledge of the following Transition Assistance Program activities is preferred:
  • Department of Veterans Affairs programs and policies, specifically Veterans Health Administration, Veterans Benefits Administration, National Cemetery Administration, TRICARE programs and policies, Pre and post mobilization entitlements/requirements, Medical hold over status, Active Duty Medical Extension (ADME) and Transition Assistance for Military Personnel (TAMP), DoD Transition Assistance Program (DoDTAP) for Managers and Counselors web application, DoD TAP Database, Army ACAP XXI database, Air Force AFIRST database, Veterans Opportunity to Work (VOW) requirements, The Career Readiness Standards, and CAPSTONE requirements.
Preferred Qualifications:
  • Must be a U.S. citizen.
  • Prior military experience is preferred.
  • Must have strong skills in writing and verbal communication. Understanding of Microsoft office products is required.
  • Must be able to pass and maintain Tier 1 clearance.
  • Up to 50% local and regional travel within a 4-hour radius of location.
  • Up to 20% long-distance/overnight travel as required.
  • Working weekends or within office when necessary and/or required.

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