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Senior Manager

2 months ago

Reston, Virginia, United States Fannie Mae Full time
Job Title: Senior Manager

At Fannie Mae, we're shaping the future of housing finance. As a Senior Manager, you'll lead a team responsible for designing, developing, testing, or maintaining hardware, technology, or processes.

The Role

You'll be responsible for building and managing conference rooms and Teams voice calls. Your team will ensure a high-quality end-user experience by keeping all communication and video streaming technologies up-to-date and functioning optimally.

Key Responsibilities
  • Lead an engineering support team to deliver high-quality technology solutions.
  • Design, plan, implement, and support the next generation of conference rooms.
  • Ensure effective collaboration through maintaining high standards of call quality and video streaming services.
  • Manage and prioritize tasks independently and collaboratively.
  • Develop and maintain policies, procedures, and standards for technology solutions.
Requirements
  • 6 years of industry experience in managing conference room technologies and services.
  • Proven expertise in managing call quality and monitoring tools.
  • In-depth knowledge of Microsoft Teams Rooms (MTRoW and MTRoA), Cisco Webex, and video streaming technologies.
  • Experience in managing Audinate, Shure, and other conference room technologies.
  • Expertise in cloud architecture, strategy, networking, security, and compliance.
  • Skilled in Agile project management, Scrum, and Jira.
  • Excellent problem-solving and communication skills.
  • Bachelor's degree in a related field; relevant certifications are a plus.
What We Offer

Fannie Mae is an Equal Opportunity Employer. We offer a comprehensive benefits package, including health, life, and voluntary lifestyle benefits, as well as opportunities for professional growth and development.