Customer Data Strategist
3 weeks ago
**Job Title:** Customer Data Strategist
Sedgwick is an Equal Opportunity Employer and a Drug-Free Workplace.
**Salary Range:** $120,000 - $180,000 per year
We are seeking a Customer Data Strategist to join our team in Portland, Oregon. The successful candidate will be responsible for developing and assessing the data strategy and insights to best understand Sedgwick's customers. This position will guide the strategic planning and execution of marketing campaigns.
About Us:
Sedgwick takes care of people at the heart of everything we do. We offer a culture of caring, flexibility, and time for all the things that are important to you.
Key Responsibilities:
- Establishes Sedgwick's enterprise data foundation for Marketing and GTM function.
- Develops and executes a data-led customer strategy roadmap.
- Formulates, evaluates and implements data governance policies and procedures for assurance that data collected is high quality and in compliance with data privacy regulations.
- Creates code to retrieve and analyze large sets of data on both cloud and on-premises relational databases.
- Presents analysis and insights on customer behavior, market trends, client interactions and competitor activities.
- Examines data for accuracy, quality, and condition using SQL or Python.
- Collaborates with internal IT partners including the Chief Data Office, CIO and Sales to store and access needed data potentially via a standalone marketing database.
Requirements:
- Bachelor's degree in Data Science, Math, Economics, IT, Computer Science, Engineering, Business.
- 8+ years Customer Data Management leadership experience.
- Experience in data analysis/querying software like SQL, Python, Relational Databases, Teradata, Snowflake, and/or Databricks.
- Demonstrated understanding of marketing data needs including linking leads, events, web, programmatic, email and search data.
- Strong analytical abilities with the ability to gather, arrange, organize, and communicate a substantial amount of information with accuracy and attention to detail.
- Expertise in data and analytics.
- Effective written and verbal communication and active listening skills.
- Ability to work in a team environment.
- Ability to standardize data.
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