Roving CHW Program Manager

4 days ago

New York, New York, United States NYC Health + Hospitals Full time
About NYC Health + Hospitals

We are a leading public healthcare system in the United States, serving over 1 million New Yorkers annually across the city's five boroughs. Our mission is to deliver high-quality care services, without exception, by empowering every New Yorker to live the healthiest life possible.

Job Summary

We are seeking a Roving CHW Program Manager to provide critical oversight for Community Health Worker (CHW) Supervisors and CHWs at select Special Populations Clinic sites. The successful candidate will meet regularly with each CHW team to review program progress, provide coaching and mentoring, and identify issues for escalation to facility and Central Office program leadership.

Key Responsibilities
  • Provide guidance to teams of CHWs and CHW Supervisors at multiple Special Populations clinic sites in adult primary care settings serving patients experiencing homelessness and/or patients re-entering the community from carceral settings.
  • Meet regularly with assigned site-based Special Populations CHWs, CHW Supervisors, and clinical leads to review key program metrics, training needs, and best practices.
  • Establish strong relationships with clinical, patient support, and administrative teams at assigned sites to ensure all Special Populations CHWs and CHW Supervisors have access to needed patient supports.
  • Present Special Populations program model, goals, design, and metrics to leadership and staff to promote program buy-in.
  • Liaise with key community partners to ensure available community resources and processes to access are clearly defined and disseminated to Special Populations CHW Supervisors and CHWs.
Requirements
  • Baccalaureate degree from an accredited college or university with a major in Social Science, Social Work, Public Health, or related discipline.
  • Three years of full-time, progressively responsible experience in community relations, community organization, public health, and/or social services in a public or private social or health agency.
Preferred Qualifications
  • Five years of full-time experience.
  • Experience managing multiple staff.
  • Experience in a clinical setting.
  • Strong computer skills (MS Office Suite).
  • Comfort with and ability to analyze and interpret data.
How to Apply

If you are a motivated and experienced professional looking to make a difference in the lives of New Yorkers, please apply online by clicking the "Apply Now" button.

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