Data Center Infrastructure Specialist

7 days ago


Hoffman Estates, Illinois, United States TEKsystems Full time
Job Description

Title: Data Center Technician - Technical IT 2

The primary role of a Data Center Technician is to oversee the operation of software and hardware systems, processing business data in accordance with established guidelines.

Key Responsibilities:

  • Monitor system performance, identifying potential equipment failures or performance issues.
  • Respond to program error messages, resolving problems or terminating the program as necessary.
  • Assist in troubleshooting program issues, finding and correcting problems or terminating the program.

Key Tasks:

  • Prepares, sets up, and performs startups as required.
  • Shuts down equipment, such as racks, hard drives, and switches, according to specific instructions, checklists, guides, standard protocols, and deployment standards.
  • Conducts post-execution quality checks to ensure proper setup of grounding, staging, labeling, and cabling according to safety protocols, deployment standards, and planned Network Design Tasks (NDTs).
  • Performs diagnostics and troubleshooting following standard procedures, identifying and replacing faulty components as needed.
  • Decommissions hardware for simple changes and refreshes, such as memory upgrades and OS rebuilds, following standard procedures with minimal guidance.
  • Communicates reports and escalates incidents to Datacenter Technician Leads as necessary.


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