Mental Health Therapist

6 days ago


Hoffman Estates, Illinois, United States Greenbrook TMS NeuroHealth Centers Full time
Make a Difference in Peoples Lives

You are looking to apply your clinical skills and make a meaningful impact in an out-patient mental health setting?

Greenbrook TMS NeuroHealth Centers has a full-time patient-focused position available for a skilled technician to work with our team in the Hoffman Estates area center.

This opportunity is perfect for a healthcare professional with a patient-first attitude, solid mental health or healthcare experience, and eagerness to learn. You will be trained and certified to administer breakthrough behavioral health care services including Transcranial Magnetic Stimulation (TMS) and esketamine therapy.

We offer a competitive pay range up to $22/hr (based on education level and prior experience) + a generous benefits package including 401(k) with company match, paid time off, and medical/dental/vision benefits.

This full-time position will primarily work in-person in our Hoffman Estates center but may require occasional coverage of other centers in the region as needed. We seek someone with availability and flexibility Monday-Friday to work five 8-hour shifts per week. Shifts are scheduled between 7:00am-7:00pm, as hours of operation are flexible and will vary depending on regional and patient needs.

The primary responsibilities include:

* Administering TMS or esketamine therapy, in accordance with all provider-established clinical guidelines and protocols
* Monitoring all aspects of TMS and esketamine (Spravato) treatments to ensure patient wellbeing and clinical accuracy
* Reviewing and administering psychiatric rating scales (i.e., PHQ-9, QIDS-SR16) to patients
* Identifying and resolving any issues related to patient discomfort during treatment using FDA pre-approved guidance from device manufacturer(s) or applicable medication protocols and in accordance with all clinical provider directives
* Delivering exceptional patient care at all times by demonstrating empathy, developing trust, utilizing reflecting listening, and providing support to a vulnerable patient population
* Recording all treatment session notes and documents in EHR, collaborating with other team members and/or providers as needed
* Scheduling patients (both over the phone and in person), as well as conducting patient checkout procedures including collecting applicable co-payments and relaying discharge instructions
* Maintaining understanding of general insurance and billing procedures to support related workflows and requests, as required

To qualify for this role, you should have one of the following qualifications:

* Bachelor's Degree (preferred, not required) and at least one year of experience working in a patient care or mental health office setting or operating room setting, OR;
* High School Diploma, Associate Degree, Medical Assistant or other clinical certification may be considered with additional years of solid work experience.

Prior experience and knowledge in the following areas are highly recommended but not required:

* Proficiency in Microsoft Office applications and EHR systems, preferably AdvancedMD and SalesForce
* Knowledge of marketplace insurance payers and medical necessity guidelines
* Clinical Interviewing
* Basic Life Support Certification - will be provided

As a member of our team, you will be expected to exhibit the following characteristics:

* Display a patient-first mentality
* Be a self-starter and self-manager
* Show a strong work ethic and operate with the highest level of integrity in and outside of the office
* Act courteously with all patients, staff, and doctors
* Demonstrate attention to detail
* Be physically able to stand on feet for many hours at a time

About Greenbrook TMS NeuroHealth Centers:

We operate through over 130 Company-operated treatment centers, providing local electromagnetic stimulation to specific brain regions known to be directly associated with mood regulation. Our goal is to change the way depression is treated, and we invite you to be part of making a positive difference in the lives of patients.

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