Guestroom Cleaning Specialist

2 weeks ago


New York, New York, United States Courtyard Atlantic City Full time

Position Overview:
The Room Attendant plays a crucial role in ensuring that guest accommodations are kept in pristine condition while delivering exceptional service to all visitors.

Key Responsibilities:
As a Room Attendant, your duties will include:

  • Meticulously cleaning guest rooms in accordance with established standards.
  • Preparing for cleaning by organizing guest supplies, cleaning materials, and linens for the housekeeping cart.
  • Removing all waste and soiled linens from guest rooms and corridors.
  • Maintaining cleanliness and order in hallways, public spaces, and storage areas.
  • Restocking the housekeeping cart in preparation for the following day.
  • Refilling cleaning chemical containers as necessary.
  • Reporting any missing items from rooms to the Housekeeping Supervisor or Manager.
  • Promptly notifying the Housekeeping Supervisor or Manager of any maintenance issues.
  • Managing lost and found items in accordance with company policies.
  • Ensuring a high level of guest satisfaction through attentive service.

Qualifications:
The ideal candidate will possess:

  • A high school diploma or equivalent, with prior experience in a hotel or similar environment preferred.
  • The ability to lift and move objects weighing up to 50 pounds occasionally, and 20 pounds frequently.
  • The capability to remain standing for the duration of the shift.
  • Effective verbal and written communication skills, demonstrating a friendly, courteous, and service-oriented demeanor.


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