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Guestroom Attendant
2 months ago
Compensation Type:
Hourly
Company Overview:
Park Central Hotel is a distinguished establishment located in the heart of Midtown Manhattan, renowned for its commitment to exceptional hospitality and guest satisfaction. Our hotel blends classic charm with modern amenities, creating a welcoming environment for both leisure and business travelers.
Position Overview:
The Guestroom Attendant plays a vital role in ensuring that our guests enjoy a clean, comfortable, and inviting atmosphere during their stay. This position requires attention to detail and a dedication to providing outstanding service.
Key Responsibilities:
- Maintain cleanliness and organization of guest rooms in accordance with established standards.
- Prepare housekeeping carts with necessary supplies and linens prior to starting cleaning duties.
- Dispose of trash and soiled linens from guest rooms and common areas.
- Ensure that hallways, public spaces, and storage areas are kept tidy and well-maintained.
- Restock supplies on housekeeping carts for efficient operations.
- Replenish cleaning agents as needed.
- Notify the Housekeeping Supervisor/Manager of any missing items from guest rooms.
- Report maintenance issues promptly to the Housekeeping Supervisor/Manager.
- Manage lost and found items according to hotel policy.
- Strive to enhance overall guest satisfaction through attentive service.
Qualifications:
- High School diploma or equivalent preferred; experience in hospitality or a related field is advantageous.
- Ability to lift and move objects weighing up to 50 pounds occasionally, and 20 pounds frequently.
- Capability to stand for extended periods throughout the shift.
- Effective verbal and written communication skills, with a focus on providing friendly and courteous service to guests and team members.