LPN Medical Office Professional

3 days ago

Pensacola, Florida, United States West Florida Medical Center Clinic PA Full time
Job Summary

The Licensed Practical Nurse (LPN) is a vital member of our medical office team, responsible for providing high-quality patient care and supporting our physicians in their daily duties.

Key Responsibilities
  • Assist physicians with direct patient care, including exams and procedures.
  • Obtain patient history, allergies, medications, and vital signs.
  • Set up and assist with office surgical procedures, including removing sutures, staples, and changing dressings.
  • Document exam and treatment protocols, including operative discussions.
  • Educate patients on their visit, exam, treatment, and medications, including side effects and procedures.
  • Answer incoming phone calls, take messages, and document accordingly.
  • Determine patient status and direct care accordingly, informing physicians of immediate care needs.
  • Assure scheduling of surgeries, x-rays, and labs.
  • Report lab and x-ray results to patients.
  • Track diagnostic procedures to ensure patients have had all necessary studies performed and reviewed by physicians.
  • Notify patients of unexpected delays and offer rescheduling when necessary.
  • Inform physicians of patient and office status to ensure timely patient flow.
  • Call in prescriptions to pharmacies as needed.
  • Adjust schedules according to physician requests.
  • Clean and sterilize instruments.
  • Anticipate departmental needs and improve office efficiency by assisting other staff as necessary.
  • Complete office/hospital charge slips with diagnosis/CPT codes and submit for data entry daily.
Requirements
  • Graduate of a Licensed Practical Nursing program with an Associate's degree.
  • Two years of clinical experience.
  • Must be licensed by the State of Florida as a Licensed Practical Nurse prior to hire and/or transfer into an LPN position and maintain licensure throughout employment.
  • Must hold and maintain Healthcare Provider Basic Life Support (CPR and AED) certification.
Knowledge, Skills, and Abilities
  • Displays customer service skills, strong interpersonal skills, close attention to detail, and excellent verbal and written communication skills.
  • Be a person of integrity and character, willing to embrace change and make a positive impact in the lives of patients and coworkers.
  • Ability to work with staff members at all levels of the organization in a cooperative, team-oriented manner.
  • Preferred ability to type 40 cwpm.
  • Proficient in the use of the English language both in written and verbal communication.
  • Must be able to communicate with individuals of varying socio-economic backgrounds.
  • Displays ability to give full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
  • Professional demeanor and recognition of privacy considerations for patients and families.
  • Familiarity with standard concepts, practices, and procedures within the nursing field.
  • Compliance with hospital regulations and mandatory training/certifications.
Physical Requirements
  • Strength (Lift/Carry/Push/Pull): Medium (exerting up to 50 pounds of force occasionally)
  • Standing/Walking: Occasionally; activity exists up to 1/3 of the time
  • Keyboarding/Dexterity: Frequently; activity exists from 1/3 of the time
  • Ability to look at a computer screen for extended periods.
  • Ability to perform constant repetitive hands and finger motions.
  • Ability to perform physical labor, including, but not limited to: holding, stooping, kneeling, and occasional lifting of up to 50 pounds without mechanical aid, for an extended period of time.
  • Ability to work in various positions (standing, sitting, bending, and walking) for extended periods of time.
  • Talking (Must be able to effectively communicate verbally): Yes
  • Seeing: Yes
  • Hearing: Yes
Emotional Requirements
  • Must exhibit stable work behaviors daily.
  • Must possess adequate individual coping skills.
  • Ability to remain calm and professional regardless of workload or time constraints.
  • Must be able to work under stress and remain calm and professional.
Work Environment
  • Exposed to frequent and constant interruptions in daily functions/schedule.
  • Must be available to customers and staff throughout the day.
  • May be required to work extended hours to meet department needs.
  • Clinical/Medical practice back office operations.

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