Multifamily Product Management Sr Analyst

7 days ago

New York, New York, United States Comcast Corporation Full time

Job Summary

Comcast's Xfinity Growth Innovation and Experience (XGIE) organization is driving the future of customer experiences in multifamily homes. As a Sr Analyst for Multifamily Product Management, you will play a key role in developing and launching new products, ensuring a superior customer experience, and aligning the Multifamily product space with broader company goals.

Key Responsibilities

  • Partner with cross-functional teams to develop new products and bring them to market.
  • Analyze data reports to guide decision making around features and customer engagement.
  • Support new products through employee and customer market trials and assist with development and execution of go-to-market playbooks.
  • Work closely with Technology and Product Experience Development teams to ensure new and existing product innovations meet go-to-market needs with a customer-centric approach.
  • Manage, gather, and analyze competitive intelligence data for product lines.
  • Contribute to the strategic planning of product enhancements, including content, pricing, packaging, and new feature definition.
  • Internalize and represent the Voice of the Customer throughout the product lifecycle.
  • Coordinate across functional areas to secure buy-in to deliver on the defined end-to-end customer experience.
  • Manage change requests and validate downstream deliverables and final offerings.

Requirements

  • Experience in bringing new technology products to market.
  • Experience in a high-volume, fast-paced innovation-driven environment.
  • Demonstrated ability to work effectively with Program Management, Product Development, Operations, and Marketing.
  • Understanding of technical constraints, user experience goals, business requirements that shape current and future products.
  • Strong attention to detail with an obsession over customer needs.
  • Excellent written and verbal communication skills.

Comcast is an EOE/Veterans/Disabled/LGBT employer.

Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.

Skills:

Customer Experience (CX); Prioritization; Analytical Thinking; Accountability; Product Management; Results-Oriented; Cross-Functional Projects

Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance, and always-on tools, that are personalized to meet the needs of your reality – to help support you physically, financially, and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.

Education

Bachelor's Degree

While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.

Relevant Work Experience

5-7 Years

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