Customer Service Representative
2 weeks ago
Why DeVoe? At DeVoe Automotive, we are committed to excellence and dedicated to the well-being of our employees and community. We strive to maintain an environment where every team member feels valued and has the opportunity to excel.
What We Offer:
* Competitive Salary: Enjoy regular weekly paychecks.
* Comprehensive Benefits: Includes medical, dental, and vision coverage.
* Paid Time Off: Vacation, sick leave, and holiday policies.
* Retirement Savings: 401(k) plan with an employer match to secure your future.
* Insurance: Life and disability insurance to protect you and your family.
* Work-Life Balance: We're closed Sundays so you can rest and spend time with family.
* Community: Proud to be family-owned and operated, valuing each team member.
Key Responsibilities:
* Manage incoming calls using a multi-line phone system.
* Greet customers in a friendly and professional manner as they enter the showroom. Assist them in locating the appropriate team member.
* Handle customer complaints with integrity and patience and refers dissatisfied customers to the appropriate individuals for resolution.
Qualifications:
* Proven experience with a multi-line switchboard.
* Exceptional customer service skills.
* Proficiency in basic computer skills.
* Positive and friendly demeanor, with a drive to continually improve.
* High energy and detail-oriented, capable of thriving in a fast-paced environment.
* Must pass a background check and pre-employment drug screening.
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation or gender. DeVoe Automotive is a Drug Free Workplace.
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