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Accounts Receivable Coordinator
2 months ago
Company Overview: CornerStone Staffing is a leading provider of staffing solutions, dedicated to connecting talented individuals with reputable organizations.
Position Title: Accounts Receivable Coordinator
Location: Remote - Candidates must reside within the DFW area.
Work Schedule: Monday to Friday, 8 AM to 5 PM
Compensation: $21 per hour
Key Responsibilities:
- Work collaboratively with Financial Services Representatives to deliver outstanding service.
- Manage both incoming and outgoing communications using automated and manual dialing systems.
- Develop and maintain a thorough understanding of the loan processing systems.
- Ensure accurate documentation and management of client accounts, keeping all information current and precise.
- Adhere to all relevant policies and procedures diligently.
- Review student accounts to identify overdue payments and explore solutions to assist in bringing accounts current.
- Maintain professionalism while interacting with students and setting up payment arrangements.
- Provide students with accurate and comprehensive information regarding their accounts and available options.
- Demonstrate the ability to work independently after initial training, consistently achieving or surpassing established performance benchmarks.
Qualifications:
- High school diploma or GED is required.
- A minimum of 12 months of experience in customer service is necessary.
- At least 2 years of experience as a Billing Analyst or in a Revenue Cycle Specialist role.
- Proficiency in basic computer applications, including Microsoft Office Suite (Word, Excel, Outlook).
- Strong customer service orientation and problem-solving abilities.
- Excellent communication, interpersonal, and presentation skills.
Application Process:
- Skills Assessment
- Drug Screening
- Background Verification
