Customer Experience Liaison
14 hours ago
Sir Speedy, a leading communications business with 50 years of experience, is seeking an experienced Customer Service Representative to join its team in Downtown West Palm Beach.
About the RoleAs a key member of our customer-facing team, you will work closely with customers and our sales team to provide exceptional support and drive sales growth. Your primary responsibility will be to identify customer needs and provide tailored solutions that meet their requirements.
You will be responsible for:
- Providing top-notch service to customers via phone, email, and in-person interactions;
- Collaborating with our sales team to ensure seamless customer experiences;
- Managing projects from start to finish, ensuring timely delivery and exceeding customer expectations;
- Showcasing expertise by communicating product knowledge and capabilities to customers.
We're seeking a highly motivated individual with excellent communication skills, a positive attitude, and a willingness to take initiative. Key qualifications include:
- A strong detail-oriented approach and passion for delivering exceptional customer experiences;
- Excellent verbal and written communication skills;
- Strong computer skills and ability to learn new software;
- Team player with a collaborative mindset.
Our compensation package includes a competitive hourly rate of $20-$24 per hour, reflecting the value we place on our employees' hard work and dedication. Additionally, our benefits include paid holidays and vacation time, creating a healthy work-life balance.
Why Choose Sir Speedy?At Sir Speedy, we pride ourselves on being a close-knit family where collaboration and mutual respect thrive. Our dynamic and interesting client base ranges from museums and non-profits to manufacturing, real estate, contractors, and construction. With cutting-edge technology and a commitment to excellence, we empower our employees to grow professionally and contribute to a remarkable customer experience.
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