Field Service Engineer

7 days ago


Elgin, Illinois, United States Burroughs, Inc Full time
Job Description

Burroughs, Inc. is seeking a skilled Electronics Repair Specialist to join our team as a Cash Automation Equipment Technician or Field Service Engineer. As a key member of our service team, you will be responsible for installing, maintaining, and servicing multi-vendor equipment at customer locations.

Key Responsibilities:
  • Install, maintain, and service cash automation equipment at assigned customer locations.
  • Diagnose and resolve product performance problems.
  • Ensure customer satisfaction through excellent follow-through and communication with customers and Burroughs team members.
  • Maintain tools and parts inventory in a secure and accurate fashion.
Minimum Requirements:
  • Technical aptitude or interest in learning to repair electronics and electro-mechanical components in complex machinery.
  • Positive attitude and a passion for customer service.
  • Impeccable personal integrity and business ethics.
  • Independent and team work skills.
  • Self-motivated and well-organized.
  • Good oral and written communication skills.
  • High School Diploma or GED (Associates Degree is a plus).
  • Must be at least 21 years of age.
  • Must hold a valid US driver's license.
  • Ability to lift and/or move equipment weighing up to 75 pounds.
  • Previous experience with multi-vendor ATMs, cash automation equipment is a plus.


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