Information Technology Support Specialist

3 weeks ago


Nashville, Tennessee, United States Howard Memorial Hospital Full time
Job Summary

Howard Memorial Hospital is seeking a skilled Information Technology Technician to provide field service and helpdesk support to its employees and physicians.

Key Responsibilities
  • Provide technical assistance to customers via phone, email, and remote support
  • Maintain hospital-owned computers, peripherals, telephones, networks, and related equipment
  • Perform troubleshooting and diagnostic techniques to resolve technical issues
  • Collaborate with customers to determine the best solution and walk them through the problem-solving process
  • Escalate unresolved issues to the next level of support personnel
Requirements
  • 2-3 years of experience in Information Technology
  • A+ or other relevant certifications
  • Proven experience as a help desk technician or customer support role

This is a Monday through Friday, full-time position with on-call rotations. While resumes are accepted, please fill out the entire application to be considered.



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