Field Technician

2 weeks ago


Greensboro NC USA, United States Franklin Energy Full time
Job Title: Field Technician

Franklin Energy is seeking a highly skilled Field Technician to join our team. As a Field Technician, you will be responsible for performing the installation, removal, modification, inspection, and/or service of Direct Load Control devices in residential markets.

Key Responsibilities:
  • Install, inspect, modify, remove, and/or service DLC devices in residential markets
  • Exhibit basic HVAC technical aptitude and understanding
  • Perform work requiring electrical/electronic usage and mechanical theories and principles
  • Navigate and understand basic operating components of air conditioning systems
  • Provide a professional appearance appropriate for a representative of our organization and the client
  • Ensure the meeting of customer specifications and company quality standards
  • Complete special projects as assigned
  • Work in a team atmosphere to collaborate and continuously improve operations year after year
  • Occasional weekend travel to a job site to accommodate a customer's need may be required
  • Participate in the On-Call Rotation system for after-hours service calls
  • Conduct inventory counts and submit inventory reports as requested by management
  • Assure the cleanliness and organization of warehouse locations and fleet vehicle parking areas by regularly assisting with the cleaning and organization of those areas
  • Assure assigned fleet vehicles have all safety products located within and attached to the vehicle, and that the vehicles are kept clean and orderly
  • Perform routine vehicle safety inspections and submit inspection and maintenance reports to management upon request
Requirements:
  • High School diploma or equivalent required
  • 1-3 years of experience preferably in basic wiring, lighting, HVAC, troubleshooting, and/or other technologies installed in commercial/residential applications
  • Mechanical and technical aptitude required
  • Basic construction knowledge
  • Basic knowledge of building science/energy auditing
  • Experience in installing technologies, manual labor, and using tools
  • Background in one or more of the following: building science and design, building envelope, weatherization or related fields, building maintenance, home inspection, HVAC, lighting, controls, or renewable energy
Preferred Skills:
  • Strong customer service and communication skills
  • Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals
  • Must be able to handle a wide work variety and work in a fast-paced environment
  • Must be a detail-oriented, organized, self-starter, and have an ability to prioritize workload
  • Ability to identify and resolve project application issues with customers and trade allies
  • Proficient in Microsoft Office, specifically Word, Excel, and Outlook
  • Strong data entry skills in entering information in tracking systems/databases
  • Ability to communicate effectively, both verbally and in writing with customers, clients, and employees
  • Ability to analyze and interpret data and solve practical problems
  • Knowledge of mathematical concepts such as fractions, percentages, and ratios
  • Self-motivated and able to work independently with limited supervision
  • Committed to diversity and inclusion
  • Reliable transportation
Licenses & Certifications:
  • Valid driver's license
Travel Requirements:
  • Willingness to travel up to 95%
Physical Demands and Work Environment:
  • Required to sit, stand, walk; talk and hear; and ability to touch and handle tools and/or controls
  • Ability to lift up to 40 pounds
  • Noise Level is typically moderate
  • Employee could be exposed to fumes and/or airborne particles and risk of potential shock

Franklin Energy is an Equal Opportunity Employer. We offer a competitive salary range of $38,800-$46,600+ and a comprehensive benefits package, including medical, dental, vision, 401(k), paid time off (PTO), paid holidays, parental leave, sick/safe leave, company-paid volunteer hours, and more.



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