Field Service Technician
5 days ago
DISH is a leading provider of connectivity solutions, offering a range of services including satellite television, live-streaming, and smart home installation. With a history spanning over 40 years, we have established a strong presence in the market through our brands such as EchoStar, Hughes, DISH TV, Sling TV, Boost Mobile, and Gen Mobile.
Job SummaryWe are seeking a highly skilled and motivated Field Technician to join our team. As a Field Technician, you will be responsible for delivering exceptional customer experiences by installing and maintaining our smart home solutions. You will work closely with customers to understand their needs and provide personalized solutions, ensuring a seamless and enjoyable experience.
Key Responsibilities- Install and maintain smart home solutions, including DISH TV and Sling TV services
- Provide exceptional customer service, addressing customer inquiries and resolving issues in a timely and professional manner
- Work collaboratively with customers to understand their needs and preferences, offering personalized solutions and recommendations
- Ensure all installations meet DISH's quality standards, adhering to safety protocols and guidelines
- Participate in ongoing training and development to stay up-to-date with the latest technologies and products
- High school diploma or equivalent required; technical degree or certification preferred
- Valid driver's license and a clean driving record
- Ability to work in a fast-paced environment, with a strong focus on customer satisfaction
- Excellent communication and interpersonal skills, with the ability to work effectively with customers and colleagues
- Ability to lift up to 70 pounds and work at heights, with a strong commitment to safety and well-being
- Competitive hourly rate and opportunities for advancement
- Comprehensive benefits package, including medical, dental, and vision insurance
- 401(k) plan with company match and employee stock purchasing program (ESPP)
- Tuition reimbursement and professional development opportunities
- Free DISH TV programming and discounted Sling TV and Boost Infinite phone plans
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