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Server - CBD Provisions Specialist

2 months ago

Dallas, Texas, United States The Joule Full time

Job Summary:

The Joule is seeking a talented and career-driven Server to join our team. As a Server, you will be responsible for providing exceptional customer service, ensuring a seamless dining experience, and maintaining a clean and organized dining area.

Key Responsibilities:

  • Display a warm and personalized welcome to guests upon arrival, ensuring a positive first impression.
  • Present menus, answer questions, and make personalized suggestions regarding food and beverage pairings to enhance the dining experience.
  • Partner with team members to serve food and beverages that meet or exceed guests' expectations.
  • Communicate with guests to ensure their satisfaction and collect additional feedback and insights.
  • Respond to guests' requirements by inquiring about their needs and observing the dining process.
  • Clean and set up the dining areas for the following service, maintaining a clean and organized environment.
  • Refill service areas according to the department's standards.
  • Perform other reasonable job duties as requested by the leader.

Requirements:

  • Exhibit food knowledge, including the ability to detail and define all ingredients on the food menu and recommend menu pairings accordingly.
  • Be familiar with cooking methods and prep times.
  • Display wine and beverage knowledge.
  • Maintain accuracy of all items on the food, cocktail, beer, and wine menu.
  • Be organized and detail-oriented with the ability to be flexible.
  • Be able to lift, push, pull, and move product, equipment, and supplies up to 50 pounds.