BMW Service Manager

2 weeks ago


Towson, Maryland, United States AutoNation Full time
Service Shop Foreman Job Description

AutoNation is a leading automotive retailer in the United States, offering innovative products, exceptional services, and comprehensive solutions to empower our customers to make informed decisions. With a network of dealerships nationwide, we provide a wide range of new and used vehicles, customer financing, parts, and expert maintenance and repair services.

Key Responsibilities:
  • Ensure the proper repair and servicing of all vehicles taken in by the service department.
  • Plan, organize, lead, and control the flow of service work through the service department in a professional and timely manner.
  • Review diagnostic results and provide assistance to technicians as needed.
  • Meet with Team Leaders and Service Manager/Director to report on shop production and review pending administrative matters.
  • Accomplish production standards established by the General Manager and Service Director/Manager.
  • Maintain contact with service customers and report any changes in time promised or additional repairs required.
  • Ensure technicians follow warranty material disposition procedures.
  • Prepare estimates and review them with the Service Director/Manager before quoting.
  • Administer safety and housekeeping policies and procedures.
  • Review hard copies turned in by technicians to ensure assigned work has been performed and the repair order has been completed properly.
  • Spot-check repairs to assure quality and timely completion.
  • Understand and follow federal, state, and local regulations, such as those governing the disposal of hazardous wastes and OSHA right-to-know.
Requirements:
  • High School diploma or equivalent.
  • Ability to read and comprehend instructions and information.
  • At least one year of experience in an automotive repair facility.
  • ASE certification is preferred.
  • General mechanical skills.
  • Excellent communication skills, both in writing and verbal.
  • Must have a valid driver's license and ability to operate an automobile.
Benefits and Perks:
  • Competitive compensation and 401k matching.
  • Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits.
  • Exclusive RX Pet program offering discounts on medications.
  • Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear.
  • Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers.
  • Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide.

AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. We value innovation, teamwork, and a commitment to making a positive impact in the world.


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