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Training and Development Specialist

2 months ago

Overland Park Kansas, United States Sunlighten Full time
About the Role

Sunlighten is seeking a highly skilled Training and Development Coordinator to join our growing Customer Care department. As a key member of our team, you will be responsible for designing, implementing, and maintaining high-quality training programs to enhance the competencies of our employees.

Key Responsibilities
  • Identify training needs by evaluating strengths and weaknesses of our employees
  • Translate requirements into training programs that will groom employees for the next step of their career path
  • Build annual training programs and prepare teaching plans
  • Develop or oversee the production of classroom handouts, instructional materials, aids, and manuals
  • Direct structured learning experiences and monitor their quality results
  • Acclimate new hires to the business and conduct orientation sessions
  • Deliver training courses
  • Assess training effectiveness to ensure incorporation of taught skills and techniques into employees' work behavior
  • Periodically evaluate ongoing programs to ensure that they reflect any changes
  • Stay abreast of new trends and tools in employee development
Requirements
  • Proven experience in designing multiple training events in a corporate setting
  • Extensive knowledge of instructional design theory and learning principles
  • Proven ability to master the full training cycle
  • Familiarity with talent management and succession planning
  • Ability to conduct cost-benefit analysis and calculate training ROI
  • Ability to present complex information to a variety of audiences
  • Proficiency in MS Office and in database software
Education and Experience
  • Bachelor's degree in Education, Training, HR, or a related field
  • 3-5 years of experience in developing training content and curriculum
What We Offer
  • Medical, Dental, and Vision Insurance
  • Life and Short-Term Disability Insurance
  • Four Flexible Spending Account Options
  • 401(k), with Company Match
  • Profit Sharing
  • Paid Time Off
  • Professional Development and Tuition Reimbursement
  • Private, Fully Equipped Fitness Center on site
  • Associate Discounts on Saunas, Day Spa Services, and Related Products
  • Lunch Program (featuring James Beard award-winning Chef that cooks lunch four times a week)