Business Solutions Specialist

4 weeks ago

Pasadena, California, United States Mantek Solutions Full time
Job Description

Mantek Solutions is seeking a highly skilled Applications Specialist to join our team in Pasadena or Costa Mesa office. This full-time position involves working Monday to Friday, 7:00 am to 4:00 pm.

As an Applications Specialist, you will be responsible for designing and building solutions that bring efficiency to corporate operational processes. You will work closely with the Operations Manager and other teams to develop effective back-office solutions that automate steps and optimize the user experience.

The ideal candidate will have skills in business application configuration and integration, as well as experience with MS Excel, Smartsheet, APIs, and Microsoft Power BI dashboards. You will be responsible for testing, troubleshooting, and debugging issues, as well as authoring and maintaining technical design and configuration documentation.

Key Responsibilities:

  • Partner with project managers and business analysts to elicit details from business process owners.
  • Collaborate with the operations team to develop effective back-office solutions.
  • Design and configure solutions for business process owners using multiple back-office tool sets.
  • Test and troubleshoot issues in non-production environments.
  • Author and maintain technical design and configuration documentation.
  • Assist with go-live support and routine product maintenance.
  • Guide production support requests and issues.
  • Update and add new features to existing solutions.

Requirements:

  • Bachelor's degree in Business Administration, Information Systems, or similar education.
  • Familiarity with sales and accounting data reporting, ERP platforms in corporate business settings.
  • Strong data analysis, design, and application testing skills.
  • Understanding of Application Lifecycle Management (ALM), Agile-Scrum, Agile-Kanban, and Lean Six Sigma.
  • Advanced experience with Visual Basic for Applications specific to Excel.
  • Experience with Smartsheet, including WorkApps.
  • Experience with Microsoft Power BI dashboards, reporting, and data setup.
  • Willingness to learn and master new application platforms.
  • Ability to maintain confidential information.
  • Ability to work in a startup fashion for emerging technologies.
  • Ability to quickly adapt to new business teams, technologies, and processes.

Competencies:

  • Proactivity/Initiative: Recognizes what needs to be done and accomplishes it with minimal supervision.
  • Perseverance: Shows the ability to fight for difficult goals despite challenges.
  • Insight: The ability to gather and make sense of information that suggests new possibilities.
  • Engagement: Shows a knack for using emotion and logic to communicate a persuasive vision.
  • Teamwork: The ability to effectively work toward common goals with others.
  • Big Picture: Understands and contributes to organizations' short- and long-term business strategy.
  • Motivation/Dedication: Commits to excellence in pursuing unselfish goals.
  • Technical Curiosity/Willingsness to Learn: Interest in seeking out new experiences, knowledge, and candid feedback.
  • Problem-Solver: Ability to identify, analyze, and solve a problem in support of personnel, group, department, or organizational objectives.

Physical Requirements: Exerts up to 10 lbs. of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull, or otherwise move objects. Involves sitting most of the time, but may involve walking, crouching, or standing for brief periods of time. Involves close vision and distance vision on a daily basis.

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