Wizarding World Ambassador

3 weeks ago


New York, New York, United States Warner Bros. Discovery Full time
About the Job

As a Sales Associate at Warner Bros. Discovery's Harry Potter Flagship store, you'll have the opportunity to bring magic to life for our customers every day. You'll work closely with our talented team to create an immersive and engaging shopping experience that exceeds our customers' expectations.

Responsibilities:
  1. Customer Service: Provide exceptional customer service by responding to customer inquiries, resolving issues, and exceeding customer satisfaction standards.
  2. Store Operations: Manage store appearance, maintain visual merchandising standards, and perform register and cash handling duties accurately and efficiently.
  3. Financial Analytics: Monitor sales performance, analyze customer behavior, and identify opportunities to drive sales growth.
  4. Brand Representation: Represent Warner Bros. Discovery's brand values and mission in all interactions with customers, colleagues, and stakeholders.
Qualifications and Requirements

To succeed in this role, you'll need:

  • A minimum of 6 months experience working at a retail store.
  • 6 months experience with cash handling and customer service.
  • Knowledge of the Harry Potter series and background.
  • Demonstrated customer service skills, excellent communication skills, and ability to work effectively in a team environment.
Benefits and Compensation

We offer a competitive salary of $19 per hour, plus opportunities for annual bonuses, short- and long-term incentives, and program-specific awards. In addition, we provide a variety of benefits, including health insurance coverage, an employee wellness program, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO).


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