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Inside Sales Support Coordinator

2 months ago

Charlotte, North Carolina, United States JG Blackmon & Associates Full time
Job Summary

We are seeking a highly motivated and detail-oriented Inside Sales Support Coordinator to join our team at JG Blackmon & Associates. As a key member of our sales team, you will be responsible for providing exceptional customer service and support to our external customers and internal sales teams.

Key Responsibilities
  • Quote Development: Develop quotes and proposals for power service contracts, ensuring accuracy and attention to detail.
  • Quote Follow-up: Follow up on quotes, provide additional information to sales teams, and track sales metrics to ensure timely and effective communication.
  • Order Management: Receive purchase orders, coordinate order entry with the factory, and track orders to ensure seamless delivery to customers.
  • Internal Documentation: Perform internal write-ups and documentation to maintain accurate records and facilitate efficient communication.
  • Customer Support: Assist in resolving field service issues for customers, providing timely and effective solutions to ensure customer satisfaction.
  • Commission and Payment Management: Work with internal teams to confirm commissions and payments, ensuring accurate and timely processing.
Requirements
  • Education: High School Diploma or equivalent required; college experience or degree in business, technology, or a related field preferred.
  • Experience: Some experience working in an office environment preferred, but not required.
  • Transportation: Must have own transportation.
Benefits
  • Comprehensive Healthcare: Comprehensive healthcare options, including medical, dental, and vision, available 30 days after start of employment.
  • Life Insurance and Long-Term Disability: Company-paid life insurance and long-term disability insurance.
  • 401K and Profit Sharing: 401K plan with company match and profit-sharing plan.
  • Paid Time Off: Paid vacation and holidays.