Customer Service Representative for Welding and Generators
3 weeks ago
About the Role: We are seeking a highly motivated and organized individual to fill the full-time position of Equipment Service Coordinator at STAR EQUIPMENT SERVICES LLC. As a factory-certified center for Kohler Engines, Kubota diesel, and all major brands of welders and plasma cutters, we strive to provide quality service to our valued customers.
Responsibilities:
- Greet customers and create repair orders
- Answer phone calls and respond to customer inquiries
- Schedule service appointments and dispatch technicians
- Order parts and supplies from vendors
- Maintain accurate records of customer information and repair orders
- Process payments and handle cash transactions
- Provide exceptional customer service and build relationships with clients
Requirements:
- Spanish speaking (Professional)
- Previous experience in a service writing or customer service role is preferred
- Excellent communication and interpersonal skills
- Strong organizational and time management skills
- Proficient in computer applications and data entry
Estimated Salary: $55,000 - $75,000 per year
Benefits:
- Competitive salary
- Paid time off
- Opportunity for growth within the company
- Be part of a team of skilled professionals
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