Customer Service Representative for Welding and Generators

3 weeks ago


Fort Lauderdale, Florida, United States STAR EQUIPMENT SERVICES LLC Full time

About the Role: We are seeking a highly motivated and organized individual to fill the full-time position of Equipment Service Coordinator at STAR EQUIPMENT SERVICES LLC. As a factory-certified center for Kohler Engines, Kubota diesel, and all major brands of welders and plasma cutters, we strive to provide quality service to our valued customers.

Responsibilities:

  • Greet customers and create repair orders
  • Answer phone calls and respond to customer inquiries
  • Schedule service appointments and dispatch technicians
  • Order parts and supplies from vendors
  • Maintain accurate records of customer information and repair orders
  • Process payments and handle cash transactions
  • Provide exceptional customer service and build relationships with clients

Requirements:

  • Spanish speaking (Professional)
  • Previous experience in a service writing or customer service role is preferred
  • Excellent communication and interpersonal skills
  • Strong organizational and time management skills
  • Proficient in computer applications and data entry

Estimated Salary: $55,000 - $75,000 per year

Benefits:

  • Competitive salary
  • Paid time off
  • Opportunity for growth within the company
  • Be part of a team of skilled professionals


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