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Senior Director of IT Infrastructure

1 month ago

Seattle, Washington, United States Acumatica Full time
Job Description

Acumatica is seeking a Senior Director, IT Infrastructure to lead the global delivery of corporate systems, networks, mobility solutions, data centers, office infrastructure, incident management, change management, productivity applications, messaging, collaboration, audio/visual technology, security operations, and end-user services.

Responsibilities:
  • Lead and grow the existing IT systems team, portfolio, and capabilities
  • Establish corporate IT standards, lifecycle management, and policies
  • Define corporate remote computing, VDI, new hire provisioning, endpoint management, and mobile device management standards
  • Govern global asset, change, problem, and incident management
  • Develop and maintain IT infrastructure strategy
  • Lead the analysis, design, and implementation of remote access, third-party access, corporate/partner portal identity, and access management
  • Adopt and promote architecture principles, standards, and performance criteria
  • Consult with business leaders to streamline operational workflows and case management
  • Protect company and customer data according to relevant compliance laws
  • Establish "As Built" and "Future State" documentation for corporate infrastructure
  • Collaborate and drive alignment with cross-functional technical solution stakeholders
  • Balance investments and risk to optimize company value in a 2-year time horizon
  • Lead the implementation of zero-trust security principles and systemic enforcement of security policies
Qualifications:
  • Bachelor's degree or equivalent experience in IT, MIS, Engineering, Computer Science, or Business
  • 10+ years of experience as a global IT functional leader
  • Hands-on configuration and design experience
  • Certifications/professional affiliation: Microsoft, Cisco, Data Dog, RingCentral, AWS, Atlassian
  • Knowledge of networking, SASE, MDM, DLP, encryption, identity, DNS, email, collaboration technology, case/major incident management, enterprise architecture, performance management, operations, databases, AI tools, contact center technology, data center management, power systems, HVAC, and building access systems
  • Ability to lead cross-functional global teams, break down silos, make meaningful progress without guidance, organize without direct authority, and influence at VP level and below
  • Ability to incorporate industry best practices, benchmarking, and objectively lead recommendations transparently
  • Management acumen in planning, hiring, employee development, and budgeting
  • Ability to organize global workforce, teams, and projects with little direction
  • Ability to present to cross-functional and executive audiences
  • Leadership ability and executive presence
  • Deals with conflict constructively and dispassionately
  • Up to 20% domestic and international travel
  • Work is generally performed remotely with occasional travel to offices and critical meetings
  • Sedentary work (exerting up to 10 lbs. of force occasionally and involving sitting most of the time with occasional standing and walking)
Additional Information:

Acumatica is an Affirmative Action and Equal Opportunity Employer/Veterans/Disabled. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

If you have a disability and you believe you need a reasonable accommodation in order to search for a job opening or to submit an online application, please e-mail [insert email]. Only emails sent for this purpose will be returned.

Emails sent for other purposes, such as following up on an application or technical issues not related to a disability, will not receive a response.

For this role, the salary range is $215,000-$245,000 annually. This range represents the low and high end of the salary range for this job and may vary based on location.

The actual salary offer will carefully consider a wide range of factors, including skills, qualifications, experience, and other relevant elements.

At Acumatica, certain roles are eligible for additional rewards, including annual bonus and stock for full-time employees. These awards are allocated based on individual performance.

In addition, certain roles also have the opportunity to earn sales incentives based on revenue or utilization, depending on the terms of the plan and the employee's role.

Benefits/perks listed here may vary depending on the nature of your employment with Acumatica and the country where you work.

US-based employees:

  • Gain access to healthcare benefits (Medical- one plan 100% ER paid), dental, and vision insurance for you and your dependents
  • Employer-paid Short-term/Long-term Disability and Basic life insurance
  • 401(k) plan and company match
  • 15 days of PTO (paid time off)
  • 5 sick days
  • 9 paid holidays
  • 3 Floating Holidays
  • Paid Parental leave