Medical Office Clerk
4 weeks ago
We are seeking a highly skilled Medical Office Clerk to join our team at Destiny Management Services, LLC. As a Medical Office Clerk, you will be responsible for providing administrative support to our medical staff, ensuring the smooth operation of our medical office.
Key Responsibilities:
- Schedule medical appointments and determine patient eligibility for services
- Maintain accurate and up-to-date patient schedules and logs
- Validate eligibility through Defense Eligibility Report System (DEERS)
- Register patients not already in computer system, such as newborns
- Perform other administrative and clerical duties in support of medical care and operational support
Requirements:
- Basic medical terminology required
- A fully qualified typist with a minimum of 50 WPM
- General medical ethics, telephone etiquette, and excellent communication and customer service skills
- General office administrative and clerical skills to perform receptionist duties and answer telephones
- Ability to communicate effectively, both orally and in writing
Working Conditions:
- The work is primarily sedentary, but may require prolonged walking, standing, sitting, or bending
Education and Experience:
- High school diploma or General Educational Development (GED) equivalency
- At least 6 months of experience in a Medical Office setting
Unique Military Healthcare Systems/Procedures:
- Armed Forces Health Longitudinal Technology Application (AHLTA)
- Composite Health Care Systems (CHCS) and/or MHS GENESIS
- Defense Enrollment Eligibility Reporting System (DEERS)
- Military Filing System – by sponsor social security, terminal digit order, color-coded and blocked filing system
Performance Outcomes:
- Greets patients/visitors at a front desk, information center, or office setting
- Answers main office phone line and directs telephone calls to appropriate section for assistance
- Arranges and schedules medical appointments and determines patient eligibility for services
- Relays general instructions to patients or makes referrals to other sections
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