Medical Office Clerk

4 weeks ago


El Segundo, California, United States Destiny Management Services Full time
Job Summary

We are seeking a highly skilled Medical Office Clerk to join our team at Destiny Management Services, LLC. As a Medical Office Clerk, you will be responsible for providing administrative support to our medical staff, ensuring the smooth operation of our medical office.

Key Responsibilities:

  • Schedule medical appointments and determine patient eligibility for services
  • Maintain accurate and up-to-date patient schedules and logs
  • Validate eligibility through Defense Eligibility Report System (DEERS)
  • Register patients not already in computer system, such as newborns
  • Perform other administrative and clerical duties in support of medical care and operational support

Requirements:

  • Basic medical terminology required
  • A fully qualified typist with a minimum of 50 WPM
  • General medical ethics, telephone etiquette, and excellent communication and customer service skills
  • General office administrative and clerical skills to perform receptionist duties and answer telephones
  • Ability to communicate effectively, both orally and in writing

Working Conditions:

  • The work is primarily sedentary, but may require prolonged walking, standing, sitting, or bending

Education and Experience:

  • High school diploma or General Educational Development (GED) equivalency
  • At least 6 months of experience in a Medical Office setting

Unique Military Healthcare Systems/Procedures:

  • Armed Forces Health Longitudinal Technology Application (AHLTA)
  • Composite Health Care Systems (CHCS) and/or MHS GENESIS
  • Defense Enrollment Eligibility Reporting System (DEERS)
  • Military Filing System – by sponsor social security, terminal digit order, color-coded and blocked filing system

Performance Outcomes:

  • Greets patients/visitors at a front desk, information center, or office setting
  • Answers main office phone line and directs telephone calls to appropriate section for assistance
  • Arranges and schedules medical appointments and determines patient eligibility for services
  • Relays general instructions to patients or makes referrals to other sections

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