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IT Systems Manager

2 months ago

Cockeysville, Maryland, United States Advance - Global Australian Professionals Full time

### Job Summary

We are seeking a highly skilled IT Systems Engineer to join our team at Advance. As a key member of our Managed IT division, you will be responsible for delivering exceptional technical support and services to our clients.

### Key Responsibilities

* Client Onboarding and Offboarding
* New hardware implementation, including firewalls, switches, wireless, backup appliances, and more
* Migration Projects - data migrations, server migrations
* Create statements of work for projects, including licensing and products required
* Documentation of technical procedures, configurations, and troubleshooting steps
* Provide technical support in escalated situations

### Requirements

* 5+ years of IT experience
* 5+ years of experience supporting Windows desktops
* 5+ years of experience supporting Windows Servers
* 3-5 years of experience with Microsoft Azure infrastructure development and management
* 3-5 years of experience with Microsoft 365 cloud services
* Working knowledge of WAN, LAN, VLAN technologies
* Virtualization Experience Required (VMware, Hyper-V, etc.)
* Ability to work outside of normal business hours to complete project work
* Must be at least 21 years of age or older
* Must have a valid driver's license with the ability to pass a MVR report check

### What We Offer

* Award-winning culture based on employee feedback
* Opportunities for career advancement
* Job fulfillment and purpose
* An organization you will be proud to represent
* Fun, collaborative, and supportive culture
* Established reputation for exceptional customer service
* Forward-thinking company mindset
* Best-in-class benefits

* 401(K) Plan with company match
* Comprehensive benefits, including Health, Dental, and Vision
* HSA and FSA accounts
* Exceptional PTO package
* Partnership perks with the Ravens, Maryland Zoo & National Aquarium
* Various additional discounts & perks
* Team Community Service Opportunities

### Equal Employment Opportunity

Advance Business Systems, a Flex Technology Group company, provides equal employment opportunities to all employees and applicants for employment. The Company prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, sexual orientation, gender identity or expression, national origin or ancestry, citizenship or immigration status, physical or mental disability, genetic information (including testing and characteristics), pregnancy (including childbirth, lactation and related medical conditions), protected veteran status, uniformed servicemember status, or any other characteristic protected by federal, state or local laws.