Senior System Support Specialist
4 weeks ago
Key Responsibilities:
* Provide technical support and guidance to customers and internal stakeholders on BD COR products
* Collaborate with cross-functional teams to develop and implement service support strategies
* Analyze and resolve complex technical issues
* Develop and maintain technical documentation and knowledge articles
* Provide training and mentoring to less experienced team members
Requirements:
* Bachelor's degree in Engineering
* 7 years of experience in Service Engineering, Field Service, Systems Engineering, or Mechanical Engineering
* 3 years of experience in Project Management
* Microsoft Office proficiency, including Project, Excel, Word, and PowerPoint
* Intermediate knowledge of statistics and statistical analysis
* Basic knowledge of Healthcare IT
* Intermediate knowledge of medical device hardware and software cybersecurity rules and regulations
Why Join Us?
At BD, we are committed to investing in our associates' well-being and development. We offer a competitive package of compensation and benefits programs, as well as opportunities for growth and advancement. If you are a motivated and experienced professional looking for a new challenge, we encourage you to apply for this exciting opportunity.
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